Thai Airways

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Travelers 

Adults

(12+ Yrs)

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Children

(02-11 yrs)

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Infants (Below 02 yrs)

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A few words about Thai Airways

Experience Your Best Air Journey with Thai Airways

  • Known as one of the founding members of the Star Alliance, Thai Airways is the flag carrier of Thailand. Its corporate head office is in Bangkok. The Airways operates numerous flights from Suvarnabhumi Airport. It works with several airlines like Aer Lingus, Air Austral, Bangkok Airways, China Airlines, Emirates, and more.
  • Established : March 29, 1960, Bangkok, Thailand
  • Hubs : Suvarnabhumi Airport, Phuket International Airport, Incheon International Airport, Krabi International Airport
  • Head Office : Bangkok, Thailand
  • Current CEO : Suvadhana Sibunruang (Jun 16, 2021–)
  • Association : Star Alliance

Baggage Policy

  • For Thai Airways, baggage rules depend on the flight route and class.

Carry-on Baggage

  • For Economy
  • All passengers can carry 1 piece of baggage up to 7kg (15 lbs).
  • The dimensions must be according to 56 x 45 x 25 cm (22 x 18 x 10 inches), including handles, wheels, and pockets.
  • You can also bring a handbag/wallet/purse not surpassing 37.5 x 25 x 12.5 cm (15 x 10 x 5 inches). The piece should be under 1.5kg (3.3 lbs).
  • Passengers can carry special items like walking sticks or crutches if they need them.
  • For Business Class, First Class, and Star Alliance
  • These passengers can bring 2 pieces of carry-on baggage, following the same size and weight limits.

Checked Baggage

  • The free checked baggage policies depend on the flight route and the selected cabin class.
  • For Domestic Flights
  • Royal Silk Class :  Passengers can carry up to 40kg (88 lbs)
  • Royal Orchid Plus & Star Alliance Gold Members : Passengers can carry +20kg (44 lbs)
  • Royal Orchid Platinum Member : Passengers can carry +30kg (66 lbs)
  • Premium Economy Class : Passengers can carry up to 30kg (66 lbs)
  • Royal Orchid Plus Silver Member : Passengers can carry +10kg (22 lbs)
  • Economy Class : Passengers can carry up to 20-30kg (44-66 lbs)
  • Infant not occupying a seat : Passengers can carry up to 10kg (22 lbs)
  • For Flights between Europe, Africa, Asia, the Middle East, Australia, and New Zealand
  • Royal First Class : Passengers can carry up to 50kg (110 lbs)
  • Royal Silk Class : Passengers can carry up to 40kg (88 lbs)
  • Premium Economy Class : Passengers can carry up to 40kg (88 lbs)
  • Economy Class : Passengers can carry up to 20-35kg (44-77 lbs)
  • Infant not occupying a seat : Passengers can carry up to 10kg (22 lbs)
  • Royal Orchid Plus Silver Member : Passengers can carry +10kg (22 lbs)
  • Royal Orchid Plus & Star Alliance Gold Members : Passengers can carry +20kg (44 lbs)
  • Royal Orchid Platinum Member : Passengers can carry +30kg (66 lbs)
  • For Flights to/from USA and Canada
  • For Royal First Class and Royal Silk Class Passengers : You can check in with 2 bags. Each bag can weigh up to 32kg (70 lbs), with total dimensions not surpassing 158cm (62 inches).
  • For Economy Class : Travelers can carry 2 bags, each up to 23kg (50 lbs). The total dimensions should not exceed 158cm (62 inches).
  • For Infants not occupying a seat : Passengers can check in with 1 bag, weighing up to 23kg (50 lbs). The total dimensions should be under 115cm (45 inches).

Cabin Classes

  • Thai Airways offers four cabin classes

Economy Class

  • Economy Class is famous for its warm Thai hospitality.
  • Economy Class Services
  • You can enjoy hundreds of movies and TV shows on your entertainment screen on your flight.
  • Passengers can use Wi-Fi on Air A330-300 and A390-800 flights by paying a certain amount.
  • Economy Class Seats 
  • Seats in Economy Class are plush and wide with great legroom for a comfortable flight journey.

Premium Economy Class

  • The Premium Economy is called Economy Plus in Thai Airways.
  • The class offers more comfort and privacy than Economy Class.
  • You can enjoy Premium Economy Class only on flights between Bangkok, London, and Frankfurt.
  • Premium Economy Services
  • Middle seats are blocked for extra room and comfort.
  • Passengers get priority check-in and baggage tagging.
  • You can carry an additional 5kg baggage in Premium Economy Class.
  • Passengers get special access to Thai Airways Business Class reception at Suvarnabhumi Airport.
  • The Meal options are similar to Business Class.

Business (Royal Silk) Class

  • Thai Airways travelers experience a smooth and elegant journey inspired by Thai culture and heritage.
  • Business (Royal Silk) Services
  • Passengers enjoy a welcome drink – champagne, tropical juice, or a signature cocktail.
  • Also, get access to hundreds of hours of movies and TV on 15 to 16-inch personal touch screens.
  • Business (Royal Silk) Seats
  • Seats fully recline to a 180-degree lie-flat bed on A380s, Boeing 777, and 787s.
  • On other aircraft, business class seats have angled reclines between 160 to 170 degrees.

First (Royal First) Class

  • You will get an extraordinary flight experience in the first class of Thai Airways.
  • First (Royal First) Services
  • Royal First Class passengers receive curbside drop-off and porter assistance to check-in at Suvarnabhumi Airport.
  • Passengers enjoy the Royal First Class Lounge and Spa with massages, steam rooms, showers, slumber rooms, and premier dining.
  • You will get complimentary loungewear, slippers, and a travel kit with designer toiletries on flights over 6 hours.
  • The Class allows you to sleep comfortably with soft down pillows and fine cloth blankets.

Check-In

  • Passengers can either check-in online or at the airport with Thai Airways.

Online Check-in

  • You can check in online for both domestic and international Thai Airways flights.
  • Online check-in is available from 24 hours up to 1 hour before your flight.
  • Use the official Thai Airways check-in page to check in online.

Airport Check-in

  • Passengers can use self-service kiosks or check-in counters to check in at the airport.
  • Domestic flight passengers can check in from 3 hours up to 40 minutes before their flight.
  • Boarding gates are open from 90 minutes up to 10 minutes before departure.
  • International flight passengers can check in from 3 hours up to 30 minutes before takeoff.
  • Boarding gates open from 1 hour up to 10 minutes before departure.

Frequent Flyer Programme

  • THAI Airways runs a program called Royal Orchid Plus for loyal passengers.
  • Members can earn miles when flying with THAI and Star Alliance partners.
  • Passengers can use these miles for awards like air travel and upgrades.
  • Frequent flyers and members with Silver, Gold, and Platinum status get special benefits and priority services.

Airline Alliance

  • Thai Airways belongs to Star Alliance, a group of major global airlines that includes many other airlines, like
  • Air Canada
  • Brussels Airlines
  • Singapore Airlines and others.

Star Alliance

  • Started with five airlines, Star Alliance was created in 1997.
  • The five airlines were Scandinavian Airlines, Thai Airways International, Air Canada, Lufthansa, and United Airlines.
  • Today, it includes 26 airlines from different parts of the world.
  • With its all-member airlines, Star Alliance operates a vast fleet of over 5,000 aircraft and serves more than 1,200 destinations, with approximately 19,000 flights departing daily.

Contacting Us

For any clarification or concern, feel free to contact us as per the mentioned contact information. Call us for Exclusive Fares

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