Korean Airlines

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A few words about Korean Airlines

Korea Airlines- Get Fun And Comfort Together!

  • Korean Air is the top airline in South Korea and a major global carrier. The Airline operates numerous national flights within South Korea like Busan, Seoul, and Jeju. It covers 125 cities in 44 countries.
  • Korean Air helped to establish the SkyTeam alliance. It possesses Jin Air and holds a big share in Czech Airlines.
  • Associations : SkyTeam, SkyTeam Cargo
  • Current CEO : Cho Won-tae (Apr 2019–)
  • Founders : South Korea, Cho Joong-hoon
  • Established : 1969, Seoul, South Korea
  • Head Offices : Seoul, South Korea

Baggage Policy

  • Korea Airlines has different baggage rules based on your booking details.
  • Passengers can confirm their specific baggage allowances during booking.

Carry-on Baggage

  • For Economy Class : One piece of baggage weighing up to 12kg.
  • For First and Prestige Class : Two pieces of baggage weighing up to 18kg each.
  • All carry-on bags must follow the dimensions 40cm x 20cm x 55cm, including handles and wheels.
  • You can also carry a personal item like a laptop or handbag (total weight should not be over 12kg) in Economy Class.

Checked Baggage

  • Maximum size for checked bags: 158cm/62in (width + height + depth).
  • Passengers need to pay extra fees for overweight baggage.
  • SKYPASS members are allowed to carry extra baggage according to their membership level.

Baggage Allowance by Route

  • Korea to/from America:
  • For Economy Class: 2 bags, each up to 23kg.
  • For Prestige Class: 2 bags, each up to 32kg.
  • For First Class: 3 bags, each up to 32kg.
  • Korea/USA to/from Brazil:
  • For Economy Class: 2 bags, each up to 32kg.
  • For Prestige Class: Not applicable.
  • For First Class: 3 bags, each up to 32kg.
  • All other international flights:
  • For Economy Class: 1 bag, up to 23kg.
  • For Prestige Class: 2 bags, each up to 32kg.
  • For First Class: 3 bags, each up to 32kg.
  • Domestic (within Korea):
  • For Economy Class: 20kg.
  • For Prestige Class: 30kg.
  • For First Class: Not applicable.

Cabin Classes

  • Korean Airlines has three cabin classes:

Economy Class

  • Passengers get wide seats, personal TV screens, and the new AVOD system in Economy Class.
  • Economy Class Services
  • The Class provides comfortable ergonomically designed seats with personal TV screens (varies by aircraft).
  • Passengers enjoy delicious meals including Japanese, traditional Korean, Chinese, and Western dishes.
  • They also get an amenity kit with slippers and a toothbrush set provided.
  • Mood lighting to suit eating, sleeping, or reading.
  • Economy Class also features disabled toilets for passenger accessibility.
  • Economy Class Seats
  • Economy Class Seats' width: 17.2 - 18.1 inches.
  • Seats can recline to 118 degrees with a sliding cushion for extra back support.
  • The seat sizes may vary as per different aircraft:
  • B747-8i, B787-9: 17.2 inches wide.
  • B777, A330, A380-800: 18.1 inches wide.

Business Class

  • Passengers enjoy a top-notch service from booking to arrival in Korea Airlines' Business Class.
  • Business Class Service
  • Travelers get an exclusive Prestige check-in counter to skip long lines.
  • They also have lounge access with showers and saunas at the Grand Hyatt Incheon Hotel (no extra charge).
  • First and Prestige passengers can relax and enjoy cocktails in Celestial Bar on Korean Air flights.
  • Also, get personal TV screens on long-haul flights (screen size varies).
  • You will receive an in-flight amenity kit with luxury cosmetics, eye masks, toothbrushes, and toothpaste.
  • The Class also has charging sockets to keep your devices powered.
  • Business Class Seats
  • You will find over 75 inches of space between seat rows.
  • Business Class seats are convertible into fully flat 180-degree beds for a restful sleep.

First Class 

  • First Class Services
  • Passengers have onboard dining with carefully selected wines.
  • Luxury amenities, including amenity kit, duvet, and comfort clothing are available for flights over 6 hours.
  • The Class also features a personalized wake-up service and adjustable lighting.
  • Enjoy the premium 'Celestial Bar' relaxation space on A380 aircraft.
  • Also, get several benefits before flying:
  • Advanced seat selection
  • Premium Care service
  • exclusive lounge access
  • priority boarding and baggage handling.
  • First Class Seats
  • The First Class seats vary based on aircraft, flight duration, and route:
  • Kosmo Suites : You get 26.5-inch wide seats that fold 180 degrees into beds, with touch control units and 23-inch LCD monitors.
  • Kosmo Suites 2.0 : This offers 80 inches long, and 24 inches wide, with 83 inches of space between seats, LCD TV, personal workspace, and sliding doors for privacy.
  • Kosmo Sleeper : It is 78 inches long, and 21.1 inches wide, with 83 inches of space between seats, a 17-inch LCD monitor, a private work desk, and a reading lamp.
  • Sleeper : Sleeper seats transform into 180-degree flat beds with 23-inch LCD monitors.
  • First Class Lounge
  • First Class passengers have access to Korean Air's exclusive First Class lounge available at Seoul Incheon Airport.

Food & Drinks

Meal Options

  • First Class : Passengers enjoy high-quality dishes inspired by authentic Korean cuisine, including a starter, main course, side dishes, and dessert.
  • Prestige Class : Korean Air Prestige Class offers a variety of Korean dishes like crab in soy sauce, Dongchimi noodles, Kalbi-jjim, and bibimbap.
  • Economy Class : Economy passengers can choose from traditional Korean-inspired, western, Chinese, or Japanese dishes, depending on their flight's destination. Also get snacks like ramen, pizza, and rice cakes on long flights.

Special Dietary Requirements

  • Korean Air offers various dietary meals, but these must be requested at least 24 hours before your flight.
  • Korean Air is one of the few airlines providing special meals for passengers with allergies.
  • Available meals include
  • Infants and Children:
  • Baby Meals
  • Child meal
  • Vegetarians:
  • Lacto-Ovo meal
  • Vegan meal:
  • Hindu meal
  • Jain meal
  • Oriental meal
  • Raw vegetarian meal
  • Special Dietary Needs:
  • Low-fat meal
  • Diabetic meal
  • Low-calorie meal
  • Bland meal
  • Gluten Intolerant meal
  • Low-salt meal
  • Low-lactose meal
  • Religious Meals:
  • Muslim meal
  • Hindu meal
  • Kosher meal
  • Other Special Meals:
  • Seafood meal
  • Fruit platter meal
  • Allergy meal

Drinks & Alcohol

  • First & Prestige Class : Passengers in these classes get a full drinks service with premium wines and top-quality champagne.
  • Economy Class : Economy passengers can enjoy specially selected wines from France, Chile, and Australia.

In-Flight Entertainment

  • Korean Air offers a variety of entertainment options to keep its passengers engaged during their flight Journey.
  • First Class :
  • First Class passengers get their TV screens.
  • Business Class :
  • Business Class passengers receive personal touchscreen TVs, with screen sizes varying by aircraft on maximum flights, especially long-haul ones
  • Economy Class :
  • The flight and plane type decide entertainment options for Economy passengers.
  • The "New Economy Product is available on selected aircraft, like the 737 MAX 8 and A220-300.
  • It provides personal TV screens for long-haul flights.
  • Generally, passengers can download entertainment to their own devices before the flight.
  • TV Shows
  • Korean Air offers a variety of TV shows for all ages and interests, including cartoons, dramas, and documentaries.
  • Movies
  • Travelers find a diverse selection of movies on Korean Air flights, from superhero action films to classic period dramas.

Check-In

  • Passengers can check in for your Korean Air flight by using their website.

Online Check-In

  • For Domestic Flights:
  • Online check-in opens 48 hours before and closes 40 minutes before your flight.
  • For International Flights:
  • Online check-in opens 48 hours before and closes 1 hour before your flight.
  • Note : It opens 24 hours before and closes 1 hour before your flight for flights to/from the USA and Canada.

Airport Check-In

  • For Domestic Flights:
  • Passengers need to finish check-in 20 minutes before their domestic flight.
  • For International Flights:
  • You must complete check-in 40 minutes before your international flight.
  • For North America, Europe, the Middle East, and Africa, you get 60 minutes.
  • Make sure to check your airport's recommendations as well because times can vary.

Frequent Flyer Programme

  • SKYPASS
  • Korea Airlines has a frequent flyer program called SKYPASS.
  • It comes with different membership levels based on how much you fly.
  • Travelers can reach the highest level by flying one million miles for Million Miler status or 500,000 miles for Morning Calm Premium.
  • These high-level members also enjoy SkyTeam Elite Plus privileges, and once you reach these levels, your membership lasts for life.
  • Skywards
  • Emirates has its frequent flyer program called Skywards.
  • If you're a Skywards member and fly with Korean Air, you can earn and use your miles.
  • Collecting SKYPASS Miles
  • When you book a flight on Korean Air through Alternative Airlines, you can easily earn SKYPASS miles. 
  • Make sure to choose "SKYPASS" as your frequent flyer program and provide your membership number when you book.
  • Partner Airlines
  • Passengers can collect SKYPASS miles when they fly with Korean Air's SkyTeam partner airlines.
  • They can get a SKYPASS membership number when they book their flights and show their SKYPASS card at the airport check-in. 
  • You can find the full list of SkyTeam partner airlines on the Korean Air website.

Airline Alliance

SkyTeam

  • Korean Air helped in creating SkyTeam, a big group of airlines that work together.
  • SkyTeam has about 16,323 flights, flying to 1,052 places in 177 countries every day.
  • Started in 2000, now, SkyTeam works with 20 member airlines, like
  • Aerolineas Argentinas
  • AeroMexico
  • Delta.

Codeshares

  • Korean Air shares agreements with many airlines.
  • This agreement allows passengers to have more choices for flights by adding new routes.
  • Even though you might buy a ticket from Korean Air your reservation says Korean Air. The actual flight could be run by another airline they partner with.
  • The Airline has these kinds of agreements with airlines like Aeroflot, Air France, and Delta.

Interline Agreements

  • Interline agreements are deals between two or more airlines to help passengers when they are flying with different airlines.
  • Korean Air has these agreements with Flybe and Jetblue.

Contacting Us

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