WestJet Check-in and Name Change Policies

• WestJet offers convenient online, airport, kiosk, and mobile check-in options. The airline also allows name changes and corrections for a fee, subject to certain restrictions. This comprehensive guide covers WestJet's check-in procedures and name change policies.

WestJet Check-in Options

• WestJet provides the following ways for passengers to check in for flights:

• Online Check-In

• Passengers can check in on WestJet's website or mobile app starting 24 hours before departure. Log in, select seats if desired, retrieve your boarding pass, and print or save to your mobile device.

• Checking in online allows you to skip airport check-in lines and confirms any pre-selected seat assignments.

• Airport Check-In

• Standard check-in at WestJet airport counters opens 3 hours prior to departure and closes 30 minutes before scheduled departure time. Have your confirmation number and valid government-issued photo ID ready.

• Airline agents will print your boarding pass and checked bag tags. Arrive well ahead of time to complete check-in procedures. Expect longer waits during peak travel periods.

• Kiosk Check-In

• Self-service check-in kiosks are available at most airports served by WestJet. Locate a kiosk, enter your reservation details, print boarding passes, and affix tags to checked baggage. Staff can provide assistance if needed.

• Kiosks offer a quicker option than airport counter lines for checking in. Find them in the WestJet area.

• Mobile Check-In

• WestJet's mobile app allows you to check in on your phone starting 24 hours before your flight's scheduled departure time. Enter your trip details to access digital boarding passes.

• Add your mobile passes to your phone's digital wallet for easy access throughout your journey.

WestJet Name Change Policy

• WestJet does permit name changes on booked flights, subject to the following policies:

• Name Change Fees

• WestJet charges a $100 CAD fee plus applicable taxes and fees for name corrections on domestic bookings. For international flights, the fee is $150 CAD plus taxes and surcharges.

• When Names Can Be Changed

• Name changes must be requested at least 2 hours prior to the scheduled departure time. Last minute requests within 2 hours are typically not allowed.

• Supporting Documentation

• Proper documentation confirming the new legal name is required, including government-issued IDs, marriage certificates, legal documents showing approved name changes, etc. Nicknames or abbreviations are not permitted.

• Refundability Restrictions

• Non-refundable fares cannot be changed. A new booking under the correct name would need to be made.

• Minor Spelling Differences

• WestJet does not fix minor typos or spelling errors on existing bookings. A new ticket must be purchased to correct these.

Checking In with an Updated Name

• If you completed a name change, be sure to have the right supporting documents:

• Online check-in: Enter your new legal name

• Airport check-in: Have your government-issued ID with the new name

• Kiosk check-in: Use the updated name on your reservation

• Mobile check-in: Update the app with your new ID details

• Proper documentation prevents delays if your current name differs from your ticket due to a change.

Key Takeaways for WestJet

• Online, airport, kiosk and mobile check-in available

• Check-in opens 24 hours before departure

• Name changes permitted for a fee based on routing

• Proper documentation for new name required

• Changes must be made 2 hours before departure

• Name on ticket must match government-issued ID

• Following WestJet's check-in and name change policies helps ensure a smooth start to your trip.

Frequently Asked Questions About WestJet

• How early can I check in online for my WestJet flight?

•     You can check in starting 24 hours prior to your scheduled departure time.

• What are the typical fees to change a name on a WestJet ticket?

•     $100 CAD for domestic flights and $150 CAD for international.

• When should I request a name change to avoid issues?

•     At least 2 hours before departure. Last minute changes within 2 hours are typically not allowed.

• Can I update my name at the airport check-in counter?

•     No, name changes must be done in advance online or by contacting WestJet.

• What documents do I need for a name change?

•     Government-issued IDs, marriage certificates, legal name change documents, etc. showing your new legal name.

• What if my ticket has a minor typo in the name?

•     WestJet does not fix minor typos. You'll need to book a new ticket under the correct name.

• Do I need extra documentation if I changed my name?

•     Yes, bring supporting documents confirming your new legal name.

• What happens if my ticket name doesn't match my ID?

•     You will not be able to check in or board. Ensure your name is updated properly in advance.

• Can I use a nickname when booking with WestJet?

•     No, only your full legal name matching your government-issued ID is allowed.

• How can I change the name on my existing WestJet ticket?

•     Name changes must be made online or by phone at least 2 hours before departure.

Contacting Us

For any clarification or concern, feel free to contact us as per the mentioned contact information. Call us for Exclusive Fares