United Airlines Check-in and Name Change Policies

• United Airlines offers convenient online, airport, kiosk, and mobile check-in options. The airline also permits name changes on tickets, though fees and restrictions may apply. This comprehensive guide covers United's check-in procedures and name change policies.

United Airlines Check-in Options

• United provides several ways for passengers to check in before their flights:

• Online Check-In

• Passengers can check in on United's website starting 24 hours prior to departure. Log into your reservation, select seats, enter required information, and print or save boarding passes.

• Checking in online allows you to bypass airport check-in lines. It also confirms any seat assignments you selected.

• Airport Check-In

• Airport check-in is available for those unable to check in online. Standard check-in opens 3 hours before departure and closes 45 minutes prior. Arrive early enough to allow time for check-in and security.

• Have your confirmation number and valid photo ID ready. Airline agents will print boarding passes and baggage tags. Expect longer lines during peak travel periods.

• Kiosk Check-In

• Self-service check-in kiosks are available at most airports. Locate a kiosk, scan your confirmation code, print passes, and attach tags to luggage. Staff can assist if needed.

• Kiosks help expedite check-in by avoiding counter lines. Look for kiosks in the United check-in area.

• Mobile Check-In

• The United app allows mobile check-in starting 24 hours before departure. Enter your flight details and passport information to obtain a digital boarding pass.

• Add your mobile pass to your phone's wallet for easy access through security and when boarding.

United Airlines Name Change Policy

• United does permit name changes on tickets, though fees and restrictions apply:

• Name Change Fees

• A fee is charged each time a name is changed on a United ticket:

• Within the US: $200 per name change

• International Flights: $300 per name change

• Additional taxes and fees may also be reassessed based on the updated reservation.

• When Names Can Be Changed

• Name corrections must be made at least 48 hours prior to the scheduled departure time. Last minute name change requests are not allowed.

• Change names directly on United's website or by calling their reservations line. Provide booking details and documentation.

• Acceptable Name Change Documents

• Proper documentation confirming the new legal name is required, including:

• Passport with updated name

• Marriage certificate

• Court order showing approved name change

• Nicknames or abbreviated names are not allowed. The name on the ticket must exactly match the passport.

• Restrictions on Name Changes

• There are some cases where United does not permit name corrections:

• Basic Economy non-refundable tickets

• When travel is within 48 hours

• Minor spelling corrections

• Requests without proper documentation

• In these situations, the passenger would need to book a new ticket.

Checking In with an Updated Name

• If you completed a name change, ensure you have the proper ID and documentation:

• Online check-in: Enter your new legal name when prompted

• Airport check-in: Provide passport with new name

• Kiosk check-in: Use the updated name on your reservation

• Mobile check-in: Update the app to reflect your new name

• Having supporting documents avoids issues if the name on your ticket differs from your ID.

Key Takeaways of United's Policies

• Online, airport, kiosk and mobile check-in available

• Check-in opens 24 hours before departure, closes 45 minutes prior

• Name changes allowed for a fee based on routing

• Proper documentation for new name required

• Name corrections must be made 48 hours before departure

• Name on ticket, check-in documents and ID must match

• Following United's check-in and name change policies helps ensure a smooth start to your trip. Check in on time with proper documentation to prevent problems.

Frequently Asked Questions About United Check-In and Name Changes

• How early can I check in online for my United flight?

•     You can check in online starting 24 hours prior to your scheduled departure time.

• What documents do I need to check in at the airport?

•     Bring your flight confirmation details and a valid government-issued photo ID.

• How much does it cost to change a name on a United ticket?

•     For flights within the US, there is a $200 fee per name change. For international flights, the fee is $300.

• When should I request a name change to avoid issues?

•     United requires name changes to be made at least 48 hours prior to departure to avoid problems.

• Can I update my name at the airport check-in counter?

•     No, United does not allow airport agents to make name changes. They must be done in advance online or by phone.

• What if my ticket has a minor misspelling of my name?

•     Minor spelling corrections cannot be fixed by United. You would need to book a new ticket.

• Do I need to bring extra documentation if I changed my name?

•     Yes, bring supporting documents like a passport, marriage certificate or court order showing your new legal name.

• What happens if my name doesn't match my ID at check-in?

•     You will not be allowed to check in or board if your ticket name does not precisely match your government-issued photo ID.

• Can I use a nickname when booking my flight ticket?

•     No, United only allows your full legal name on tickets. Nicknames or abbreviations cannot be used.

• How can I change the name on my United ticket?

•     Name changes must be made online or by phone at least 48 hours before departure. Provide documentation supporting the new name.

Contacting Us

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