• Sun Country Airlines' Cancellation Policy helps to know about refunds and fees. Whether you are facing a change of plans or simply need to understand the process, we have all the solutions to help you. Let's go through the cancellation policy of Sun Country Airlines to have a smooth and hassle-free experience.

Various Results of Cancellation of Sun Country Airlines

• Passengers can cancel and get a full refund if their flight is delayed by six hours or more (Significant Delay).

• If the airline offers you an alternative flight because of the cancellation of your flight but the times don't match your plan, you can also cancel it for a full refund.

• If you are involuntarily denied boarding, you are allowed to request a full refund. You can also ask for compensation if the alternative flight arrives more than an hour later than your original flight.

• Customers can get a full refund if they cancel their flight within 24 hours, as long as it is at least seven days before their scheduled departure.

• Passengers can cancel on-refundable tickets only within 24 hours of booking.

• They can cancel a refundable ticket before departure for a full refund.

• If you cancel your ticket for free at least 60 days before departure. This rule applies to all ticket types.

• With a Change Fee Waiver, you can change your flight once up to 1 hour before departure without any extra cost.

• If passengers do not take their seats at least 10 minutes before departure, Sun Country will cancel all their booked flight segments.

The Sun Country's Change Fee Waiver

• Customers can use Sun Country's Change Fee Waiver to make one change to their flight booking. By this, they can cancel their flight and turn it into a credit for future travel.

• It gives the flexibility to use this option from 59 days before your flight's departure up to just an hour before without any extra fees.

• You need to book your flight directly through Sun Country's website, travel agent portal, or customer service to get the Change Fee Waiver.

• It is important to note that you have to purchase the Change Fee Waiver for all passengers on your booking.

• The fee for the Change Fee Waiver is non-refundable.

• Passengers can use the Change Fee Waiver only once.

24-Hour Sun Country Cancellation Policy

• You can cancel your flight within 24 hours of booking if you book it at least seven days (168 hours) before departure.

• If you cancel within that 24-hour window, you will get a full refund. This rule is for all types of tickets.

• Keep in mind that this policy only applies to regular published airfares.

• The policy does not apply to:

• Group and tour bookings

• Sun Country Vacation packages

• Land products

• Other non-air products and activities.

Refund Policy of Sun Country Airlines 

• Your refund will be given back to you through the same payment method you used for your ticket purchase. If they find the things appropriate, the refund may also be provided as Flight Credits.

• If you are eligible for a refund:

• If you bought your ticket with a credit card, your refund will be processed within seven days after receiving your request and all the required documents.

• If you have used cash or a check to buy your ticket, it might take up to 20 days to process your refund.

• Note: Discretionary refunds, whether in full or partial, will follow the same time frames mentioned above.

Sun Country Cancellation Fee 

• No cancellation fee:

• If customers cancel their tickets at least 60 days before their flight.

• If you cancel your ticket within 24 hours of booking, as long as your flight departs at least seven days (168 hours) after booking.

• A cancellation fee of USD 39 per segment:

• If you cancel your ticket between 14 and 59 days before your flight.

• A cancellation fee of USD 79 per segment:

• If passengers cancel their ticket within 0 to 13 days before your flight.

The Process of Sun Country Cancellation

• If you booked a flight-only ticket:

• You can cancel it online through "My Trips" if you initially booked directly through Sun Country Airlines via their website, phone, or Expedia.

• You can also cancel it by making a call to them.

• For flight plus hotel reservations:

• Customers can only cancel by phone, but they must do it at least 14 days before their flights' departure. No cancellations are allowed within 13 days of departure.

• If you have flight plus car reservations:

• Passengers can cancel these online through "My Trips" if they originally booked them online.

• Car-only reservations made through Sun Country's preferred partners, Avis and Budget:

• Travelers can cancel up to 2 days before their departure. If they cancel within two days of departure, they will lose the entire amount.

• They can cancel these by phone or online via the Avis/Budget website using their last name and confirmation number received via email when they booked their ticket.

How to Cancel a Flight-Only Booking Online

• Follow the steps to cancel a Sun Country Airlines flight-only booking online:

• Go to the Sun Country Airlines homepage.

• Choose "My Trips" from the options.

• Come to the next page and enter your Last Name and the 6-character Reservation Code.

• Click on the "Manage My Trip" button.

• Select the flight you want to cancel.

• Follow the on-screen instructions to complete the cancellation process.

Contacting Us

For any clarification or concern, feel free to contact us as per the mentioned contact information. Call us for Exclusive Fares