- Customers can cancel any Spirit Airlines flight within 24 hours of booking and get a full refund if their flight is at least seven days away. This rule covers all ticket types.
- If you cancel your flight within seven days of your travel date or after 24 hours of buying your ticket, you will have to pay a fee.
- If bad weather or something beyond Spirit Airlines' control causes cancellation of your flight, you have to handle your accommodation plans if you need them.
- They will try to give you info to help, but they will not pay for your stay.
- If your trip does not serve any purpose because of cancellation due to bad weather, you might be able to cancel your flight and get a Reservation Credit. This credit lets you travel in the future.
- The cancellation fee for your Spirit Airlines ticket depends on the period when you decide to cancel:
- If you cancel within 24 hours of buying your ticket (as long as it is at least 7 days before your flight's departure), there will be no fee.
- If you cancel 60 days or more before your flight, there will be no cancellation charges.
- If you cancel between 31 and 59 days before your flight, you have to pay a fee of USD 69.
- The cancellations are made 7 to 30 days before the flight's departure, the fee is USD 99 for them.
- If you cancel within six days leading up to your flight, the fee is USD 119.
- Note: Customers can also cancel their Spirit Airlines flight up to 1 hour before departure, but there will be a cancellation fee of USD 119.
- Standard Tickets
- Cancel your ticket either within 24 hours of booking or at least 60 days before your flight to get a full refund.
- If you cancel outside of these timeframes, you will have to pay a cancellation fee.
- You will receive a Reservation Credit for future Spirit Airlines travel instead of a cash refund.
- The Reservation Credit is only usable by the person to whom it was issued.
- You can cancel your Spirit Airlines reservation up to 1 hour before departure by paying a fixed charge.
- Flex Tickets
- A Flight Flex buyer can change his or her plans once for free, but cancelling is not free.
- If you cancel, you will have to pay the standard cancellation fees, depending on when you cancel.
- Award Tickets
- Spirit's cancellation policy for award tickets is like regular tickets.
- If you cancel a Spirit Airlines award ticket outside the 24-hour window, a cancellation fee is there based on your departure date.
- The used points for the ticket will be put back into your account.
- Note: You can only cancel award tickets by calling Spirit Airlines.
- You have several options to cancel a Spirit Airlines flight:
- By phone
- By online through My Trips.
- By sending a text to 48763.
- By using WhatsApp at 855-728-3555.
- Reach out on social media through direct messaging.
- By visiting a Guest Service Agent at the airport.
- To cancel your Spirit Airlines flight online, use the My Trips page and follow these steps:
- Visit Spirit.com.
- Choose "My Trips."
- On the next page, provide your:
- Last name
- Confirmation code (a 6-character alphanumeric code found in your confirmation email)
- Click "Continue" (this will take you to the Reservation Summary page).
- Select "Cancel Reservation."
- On the final page, you'll see the refund amount along with any cancellation fees.
- Spirit Airlines has a direct refund policy. They do not offer refundable tickets to keep fares low for everyone.
- Also, you can get a full refund in these situations:
- If customers cancel their flight at least 60 days before it leaves.
- If they cancel within 24 hours of booking, as long as their flight is at least seven days away.
- If Spirit cancels your flight.
- If your flight is delayed by 2 hours or more.
- If the flight gets rescheduled and the new time does not work for you.
- If you have to cancel because of serious illness, death, jury duty, etc., and the airline agrees with the document you can show proof.
- The Spirit Airlines Reservation Credit is the 6-digit code. They send the code to you by email when you cancel a trip.
- Customers can use this code to buy fares, seats, bags, and even vacation packages, or pay fees and taxes.
- They can redeem these credits online at Spirit.com or by calling, but not on the mobile app.
- You can use your credits and book a flight by phone or online.
- By Online
- Go to Spirit.com.
- Enter your trip details.
- Click on "Search Flights."
- Follow the on-screen instructions to:
- Pick your flight.
- Choose your bundle.
- Enter passenger details (make sure they match the cancellation email).
- Select your bags.
- Pick your seat and other extras.
- On the payment page, select "Redeem A Voucher or Credit."
- Enter your 6-digit confirmation code.
- Click "Go."
- In the "Amount to Spend" box, enter the needed amount (full or partial) for your reservation.
- Click "Apply Credit."
- If you have to pay more, add the extra amount along with your payment info.
- Follow the on-screen steps to finish your booking.
- You will soon get an email confirming your booking with flight details.
- If there is any leftover balance, it will stay as credit for future travel.
- Important Information:
- Customers can use their Reservation Credit to book a new flight online or by calling.
- They can use Reservation Credits multiple times until the value is used up. Reservation Credits can cover tickets, seats, baggage, vacation packages, taxes, and fees.
- Any passenger on the reservation can use these credits.
- You cannot redeem Reservation Credits through the mobile app.
- These credits cannot be turned into cash.
- Reservation Credits that are valid for 90 days must be used to book a flight within 90 days of when they were issued.
- Some important Spirit Airlines phone numbers:
- Spirit Airlines Cancellation Phone Number:
- Guest Service: +1-855-SAVE-555 (+1-855-728-3555) (toll-free)
- Text: 48763
- WhatsApp: 855-728-3555
- Assistance for hearing impaired: 711 (for TTY/TTD)
- For Spirit Airlines Vacations:
- Phone: +1-954-698-0125 (Available Monday to Friday, 8:00 am to 10:00 pm, EST, including holidays).
- EC 261 law protects flights that leave from an EU airport and are cancelled or significantly delayed.
- Check Out What EC 261 Covers:
- Cancellations were announced less than 14 days before the flight.
- Delays that go beyond 3 hours.
- EC 261 Does Not Apply to:
- Flights from non-EU airports.
- Disruptions caused by uncontrollable events, like
- Bad weather
- Security issues,
- Medical emergencies
- Airport strikes (unless it's the airline's employees)
- Political unrest and more.
- Customers only get compensation for significant flight delays. If Spirit Airlines offers you a replacement flight that gets you to your destination around the same time as your original flight, you will not get compensation.
- The compensation works at Spirit Airlines:
- For flights under 1,500 km, you can get up to EUR 250 per passenger.
- The compensation is up to EUR 400 for domestic flights within the EU over 1,500 km.
- You can receive up to EUR 400 per passenger for non-domestic EU flights between 1,500 and 3,500 km.
- For non-domestic EU flights over 3,500 km, the compensation can be up to EUR 600 per passenger.
For any clarification or concern, feel free to contact us as per the mentioned contact information. Call us for Exclusive Fares
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