• Southwest Airlines has an easy cancellation policy with a super smooth refund process. The cancellation policy allows passengers to cancel a Southwest Airlines flight without paying extra if they cancel within 24 hours. Also, they can be entitled to a full refund from Southwest Airlines in certain situations that fall under Southwest refund policy, like if their flight is canceled by the Airline. So if you book a flight with Southwest, you must be aware of Southwest Airlines cancellation policy rules, depending on the type of ticket you bought.

Cancelling Wanna Get Away Tickets

• Passengers can reuse "Wanna Get Away tickets." But these are not refundable.

• You can cancel a Wanna Get Away ticket with Southwest up to 10 minutes before your flight leaves.

• After you cancel your flight, you need to use your travel funds within a year from the flight date you bought the ticket, not the date of your flight.

Important Information

• Make sure you keep your canceled flight's confirmation number as you will need it to use your travel funds later.

• If your travel funds have expired, you can get them back by paying a USD 100 fee to Southwest Airlines.

Business Select, Cancelling Anytime, and Senior Tickets

• Canceling Anytime, Business Select, and Senior Tickets with Southwest Airlines

• Anytime and Business Select tickets cost more. But passengers can refund them.

• As per the Southwest Airlines norms, you can cancel your flights at least 10 minutes before your flight leaves and get a full refund in the same way you paid for it.

• This 10-minute rule applies to Southwest Airlines flight tickets that are bought with cash or Rapid Rewards points.

• Southwest Airlines Flight Cancellation Rules to cancel the flight and receive a full refund:

• If you do not cancel "Anytime, Business Select, or Senior tickets" at least 10 minutes before your flight leaves, your ticket value turns into travel funds.

• You can use these travel funds up to 12 months from the date of purchase.

• If you paid with Rapid Rewards points, you will get your points back in your account or can reuse them for future travel.

• Note: If you decide to cancel, try to do so at least 10 minutes before your flight's scheduled departure time.

Southwest 24-Hour Cancellation Policy

• Southwest Airlines offers has Southwest 24 hour cancellation process to cancel Southwest flights within 24 hours. Let's check how you can cancel a Southwest flight and receive a refund.

• Southwest flight cancellation policy allows you to cancel any Southwest flight ticket, even a non-refundable "Wanna Get Away ticket", within 24 hours of booking and qualify for a full refund without any Southwest Airlines cancellation fee. You can be eligible for a full refund if you cancel your flight within 24 hours of purchase.

• You have three ways to cancel your ticket:

• Cancel your flight online at Southwest.com

• Using the app

• Passengers can contact Southwest Airlines at their official phone number.

• If you are eligible for a refund, you can either get your refund back in the same way you paid or change it into Travel Funds for later travel as per your choice.

• If you bought a ticket with a Southwest Gift Card or LUV Voucher, you can cancel your flight reservation within 24 hours, you have to call Southwest Customer Relations at 1-855-234-4654.

Southwest Cancellation Rules for Companion Pass and Gift Cards

• Companion Pass:

• According to Southwest Airlines refund policy, you can also cancel a Companion Pass fare.

• When you cancel, they will refund any taxes you paid to your original payment method.

• Gift Cards:

• Tickets bought with Gift Cards are not refundable, but you can refund tickets bought with cash or points.

• As per Southwest Airlines, the canceled ticket value becomes reusable Travel Funds for later trips, usually valid for 12 months.

• Various payment methods follow different expiry dates.

• Contact Customer Relations if you want to cancel a flight ticket bought with a gift card within 24 hours of the flight.

Cancel a Flight on Southwest Airlines

• You can cancel your Southwest flight ticket and be entitled to a refund either online or by phone.

• Online Cancellation: Cancel your flight via official website

• Go to Southwest.com.

• Click on the "Change/Cancel" tab located at the top right.

• Retrieve your flight booking by entering:

• Confirmation number

• First name

• Last name

• Choose the "Cancel flight" option.

• Click on "Search" to find your booking.

• Select the specific flight you want to cancel.

• Confirm the cancellation.

• For Fully Refundable Tickets:

• If your ticket is fully refundable, you can choose to:

• Request a refund to the original form of  your original payment method and get a refund in the original form of payment.

• Hold the value as Travel Funds for future use.

• For Non-Refundable Tickets (Wanna Get Away):

• If your ticket is non-refundable, you can request Travel Funds for future use.

• Note: You can also cancel your Southwest Airlines flight using the mobile app.

Using Southwest Airlines Travel Funds

• To use your Travel Funds, you need the confirmation number linked to them.

• You can use these funds to buy your flight tickets, cover taxes, and pay fees.

• Keep in mind, that you can't use them to buy tickets for someone else.

• Checking your Travel Funds:

• Click on "Check Travel Funds."

• Enter your first & last name and the confirmation number.

• Click the "Check funds" button to see your balance and when they expire.

• The policy has separate sets of rules for various conditions, whether passengers choose to cancel their flight within 24 hours of making a booking or Southwest Airlines cancels flights due to some serious reasons, they can apply to receive the refund.

Contacting Us

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