Norwegian Airlines Check-In and Name Change Policies: The Complete Guide

• Traveling with Norwegian Airlines soon? This detailed 2000+ word guide covers everything you need to know about Norwegian's check-in rules, name change policies, fees, and provides answers to frequently asked questions.

About Norwegian Airlines

• Let's start with some background on Norwegian Air Shuttle, known as Norwegian Airlines.
• Norwegian Airlines is a low-cost carrier and Norway's largest airline operating short-haul and long-haul routes. Founded in 1993, it flies to over 150 destinations in Europe, North Africa, the Middle East, Asia and the Americas.
• With their fleet of Boeing and Airbus aircraft, Norwegian has one of the world's youngest fleets. They are a member of the largest low-cost carrier alliance, Ufly.
• Norwegian is known for affordable fares, reliable service, and à la carte pricing where travelers pay extra for add-ons like seat selection, bags, and onboard meals. Understanding their check-in and name change policies will ensure a smooth trip.

Checking In For Your Norwegian Airlines Flight

• Checking in is required to obtain your boarding pass before you can clear security and board. Norwegian offers several convenient ways to check-in:

• Online Check-In

• Norwegian encourages all passengers to use online or mobile check-in which opens 24 hours before departure. Benefits include:

• Access boarding passes on your device

• Upgrade seats if available

• Add checked bags for fees

• Avoid check-in lines at the airport

• To check-in online, visit Norwegian.com and enter your booking ref and traveler details. Agree to terms, access your boarding pass, and you're set!

• Airport Kiosk Check-In

• If unable to check-in online, proceed to Norwegian's airport kiosks. Kiosks are available 24 hours prior to scheduled departure times.

• Follow the touchscreen prompts to check-in and print your boarding passes. Kiosks also allow seat changes and baggage check-in for fees.

• Ticket Counter Check-In

• Prefer personalized service? Check-in with a Norwegian agent at least 90 minutes prior to your flight. Have your passport and booking ref ready.

• Agents will verify your documents, print boarding passes, check bags for fees, and accommodate special requests. Expect longer lines at the ticket counter.

• Recommended Check-In Cutoff Times

• To ensure a smooth process, Norwegian recommends completing online or kiosk check-in at least 60 minutes before your flight's departure.

• Arrive at the gate at least 30 minutes before scheduled takeoff. Cutoff times may vary by airport so confirm your airport's guidelines.

• Checking In Late or at the Gate

• Norwegian advises allowing ample time to check-in by the recommended deadlines. If you miss these cutoffs, gate agents may still check you in if space allows. However, late check-ins could result in seat changes, denied upgrades, or denied boarding.

• Aim to follow the minimum check-in times whenever possible.

Changing Passenger Names on Norwegian Bookings

• Sometimes the original passenger booked needs to be changed prior to travel. Here are Norwegian's name change rules and fees:

• When Name Changes Are Allowed

• Name changes can be made up to 1 hour before your originally scheduled flight departure.

• Within 1 hour, name changes are not permitted.

• Applicable Fees

• A €60 EUR processing fee per passenger applies for name changes.

• Applies for changes made at least 60 minutes before departure.

• Other Name Change Rules

• Both passengers must have a Norwegian Rewards account.

• New passenger's name must match their government-issued ID used for travel.

• Name changes not allowed after online or airport check-in is completed.

• How to Request a Name Change

• To change the passenger name on your Norwegian Airlines booking:

• Login to your booking at Norwegian.com or on their app.

• Select "Replace Passenger" and enter new passenger's details.

• Pay the €60 EUR processing fee.

• Your reservation will be reissued with the new traveler's name.

• Name changes must be made directly via Norwegian for bookings made on their site. Bookings via 3rd parties require handling name changes with that agency.

Why Norwegian's Policies Matter

• While checking in and name changes may seem mundane, there are good reasons for following Norwegian's guidelines:

• Avoid Denied Boarding - Checking in by the minimum times reduces this risk if the flight is full.

• Get Your Preferred Seat - Web and kiosk check-in allow you to select seats before airport check-in.

• Reduce Stress - Completing check-in and any name changes in advance lowers pre-travel anxiety.

• Prevent Added Fees - Name changes within 1 hour of departure can incur ticket cancellation fees.

• Enjoy Your Flight - Arriving prepared and checking in on time sets you up for the best flight experience.

Frequently Asked Questions on Policies

• Here are answers to common questions travelers have about Norwegian's check-in and name change policies:

• 1. How early can I check in online for my flight?

•     You can complete online check-in starting 24 hours prior to your scheduled departure time.

• 2. What identification do I need when checking in?

•     You'll need to present a valid government-issued photo ID such as a passport, driver's license, or national ID card.

• 3. Can I select seats or upgrade when I check in?

•     Yes, seat selection and cabin upgrades can be completed during online or kiosk check-in if available. You can also request upgrades at the airport counter.

• 4. What if I need to change the passenger name after check-in?

•     Name changes are not allowed after you have checked in for the flight, whether online, at a kiosk, or with an agent.

• 5. How far in advance can I make a name change?

•     Norwegian allows name changes up to 1 hour before the originally scheduled flight departure time.

• 6. What if my name is misspelled on my ticket?

•     Minor spelling errors can be fixed at no charge by Norwegian reservations if you provide travel documentation showing the proper spelling.

• 7. What happens if I miss the check-in deadline?

•     You should still proceed to the airport as soon as possible. Norwegian will try to accommodate late check-ins based on availability, but does not guarantee boarding if you miss the recommended times.

• 8. Can I check in if my booking was made via a 3rd party site?

•     Yes, Norwegian's check-in policies apply. However name changes must be handled directly with the booking site used.

• 9. Does Norwegian charge for seat assignments?

•     Yes, preferred seat upgrades start at €8 EUR for European routes and €20 EUR for intercontinental flights.

• 10. What documents do minors under 18 need?

•     Children under 18 need valid government-issued photo ID along with any required documentation from parents/guardians authorizing travel without them.

In Summary

• We've covered everything you need to know about completing check-in and changing passenger names when traveling with Norwegian Airlines. By clearly understanding their timelines, fees and policies for these processes, you can avoid complications and start your journey smoothly. Arrive early, check-in online when possible, and request name changes in advance. Following Norwegian's guidelines takes the stress out of your travels so you can focus on enjoying the journey!

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