Iberia Airlines Cancellation Policy

A few words about Iberia Airlines Cancellation Policy

  • Iberia cancellation policy has a simple process to cancel an Iberia Airlines ticket and get a full refund. Sometimes the cancellation of the flight is completely free but in a few situations, you might have to pay certain cancellation charges. When customers find any changes in their plan, they can cancel their airline ticket and fill out a refund request form if they are eligible for a refund. 
  • The Iberia Airlines flight cancellation and refund policy lets you cancel your flight and get a refund from Iberia in the following situations:
  • If you cancel your Iberia flight to/from the United States within 24 hours of booking your ticket (known as Iberia Airlines' 24-hour cancellation policy). If you are unable to cancel the flight within 24 hour cancellation policy, you might have to pay a cancellation fee.
  • If Iberia cancels your flight and you do not take another flight.
  • When your Iberia flight is delayed by five hours or more.
  • If your ticket type allows you to request a refund without any cancellation fee. Many other factors, like time of cancellation, and flight fare type, decide whether you get a part or a full refund from Iberia.
  • If one of your close family members (like a spouse, parent, child, or in-law) passes away, you need to cancel your flight ticket.
  • Note: As per the Iberia cancellation and refund policy, the refund process takes 7 to 10 working days to show the refund amount in your bank account.

Rerouting of Iberia Flights Cancellation Policy

  • If your flight with Iberia Airlines is suddenly canceled or delayed, you can ask for compensation and make a refund request from Iberia.
  • If your flight is up to 1,500 km, and the new flight arrives up to two hours later than your original flight, you can get EUR 125. If it is more than two hours late, you can get EUR 250.
  • You can receive EUR 200 for intra-community flights over 1,500 km with a new flight arriving up to three hours later.
  • If your flight is between 1,500 and 3,500 km, and the new flight arrives up to three hours later, you can get EUR 200. If it is more than three hours late, you can receive EUR 400.
  • For all other flights not mentioned above, if the new flight arrives up to four hours later, you can get EUR 300. You can receive EUR 600 if it is more than four hours late.

Receive Compensation from Iberia Airlines

  • Follow these steps to receive compensation from Iberia Airlines:
  • You must contact the place where you bought your ticket, like the Booking Office or travel agent, as mentioned in the policy of Iberia cancellation.
  • You can choose one of many options to get your compensation, like in cash, bank checks, electronic bank transfers, or travel vouchers.
  • If you pick vouchers, you can use them later for flight tickets or turn them into cash.
  • Check your booking confirmation email to get all the details to cancel a flight with Iberia Airlines. You can also find the cancellation details online in 'Booking management.'
  • Please Note:
  • You will not get compensation in the following cases:
  • If Iberia informs you about the flight cancellation between 14 to 7 days before your original departure and offers a new flight that lets you depart up to two hours before your original time and arrive at your destination within four hours of your original arrival time.
  • If Iberia informs you of the cancellation less than seven days before your original departure and offers a new flight that allows you to depart up to an hour before your original time and arrive at your destination less than two hours after your original arrival time.
  • According to Iberia Airlines' cancellation policy, if Iberia customers buy their ticket from a third party like a travel agency or a website, they need to contact them directly to cancel their flight and get a refund.

Iberia Airlines Cancellation Assistance 

  • If your flight with Iberia Airlines gets canceled or rerouted according to their Avios cancellation policy,
  • You can choose to reroute your flight, depending on the available seats.
  • You get an option to cancel your flight and seek reimbursement within 7 days for:
  • The parts of the journey you didn't take.
  • The parts of the journey you did take if the flight does not serve your purpose anymore.
  • A return flight to your initial departure point if it no longer suits your plans.
  • If your Iberia Airlines flight is unexpectedly delayed, you will get the following services for free:
  • Meals and refreshments, depending on how long you have to wait.
  • Two phone calls, emails, or faxes.
  • Overnight accommodation and transportation if needed.

Cancel Iberia Airlines Reservations

  • Online Cancellation 
  • Passengers can cancel flights by visiting the official website of Iberia Airlines.
  • Click on the 'Booking management' tab located below the booking box.
  • Enter your last name and booking code.
  • Click the 'Manage your booking' button.
  • Follow the on-screen instructions to choose your flight and cancel it.
  • The cancellation process allows you to claim a refund
  • If have you booked your Iberia flight through a third party like a travel agent or an online website, you must contact them directly to cancel an Iberia flight.
  • Passengers can visit the ticket booking counter of Iberia at the airport to cancel their ticket and ask if their ticket type makes them eligible to get a refund. This option is best for last-minute cancellations.

Acknowledgement of your flight reservation's Cancellation

  • You will get a confirmation email.
  • All the flights in your booking will be canceled.
  • The refundable amount will be returned to the account you used to buy your ticket. Also, you might turn it into a flight voucher for future use. This depends on your fare type and when you canceled.

How to Change Your Iberia Airlines Reservations

  • Online or by Phone: You have two options to make changes - online or by calling them.
  • Changes You Can Make: Depending on your ticket's terms and conditions, you can make the following changes up to 3 hours before your flight's departure:
  • Alter your travel dates.
  • Modify your flight destination.
  • Choose your seat.
  • Purchase extra baggage.
  • Update your contact information, like your phone number or email.
  • Ways to Make Changes: You can make these changes through the following methods:
  • Online using 'Booking management.'
  • Over the phone.
  • Via Iberia Airlines' Booking Center.
  • Through your travel agent.

How can I change my Iberia Airlines reservations online?

  • Visit the official website.
  • Click on the 'Booking management' tab located below the booking box.
  • Enter your last name and booking code.
  • Click the 'Manage your booking' button.
  • Follow the on-screen instructions to modify your flight.
  • You'll get a confirmation email with your updated travel details.

Change the Iberia Airlines Flight Booking by Phone

  • You can change your Iberia Airlines flight booking by phone if your fare conditions allow it. Contact the relevant number for your country to make changes to your Iberia Airlines booking by phone.

Contacting Us

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