- Brussels Airlines offers several convenient ways to complete the check-in process before departure:
- Online Check-in
- Brussels Airlines recommends using online or mobile check-in whenever available for your flight. It opens 30 hours prior and closes 1 hour before scheduled departure time.
- To check-in online with Brussels Airlines:
- Visit their website or open the mobile app
- Enter booking code or reservation details
- Confirm accurate passenger information
- Select seat assignments if permitted by your fare
- Add checked bag details if applicable
- Review and agree to terms and conditions
- Access mobile boarding pass or print paperwork
- Checking in online allows skipping airport check-in queues. The Brussels Airlines website and app also provide travel alerts, e-receipts, meal selections, and more.
- Completing web or mobile check-in is the fastest way to finish departure processes with Brussels Airlines before going to the airport.
- Airport Check-in Counters
- If unable to check-in online, you'll need to check-in at Brussels Airlines airport counters. Standard counters open 3 hours prior to the scheduled flight departure time.
- Have these documents ready when you reach the check-in desk:
- Your flight booking code or confirmation
- Valid passport and any required visas
- Payment method if checking bags
- Frequent flyer membership card if applicable
- The agent will then:
- Verify your identification documents are valid
- Print boarding passes and tag checked luggage
- Answer any questions about your itinerary
- After checking in, proceed to security and passport control. Arrive early to accommodate potential check-in lines during busy periods.
- Self-Service Kiosks
- Brussels Airlines has self-service check-in kiosks located throughout Brussels Airport. These allow you to:
- Access your reservation by scanning passport
- Print boarding passes and baggage tags
- Select new seat assignments if needed
- Pay for checked bags with credit/debit cards
- Get real-time gate/boarding updates
- Kiosks have user-friendly touch screens. Baggage drop areas are positioned nearby to check luggage after printing bag tags.
- Airport self-service kiosks offer a quick way to check-in without waiting in line at staffed counters.
- Priority Check-in
- Brussels Airlines offers the following customers separate priority check-in queues and desks:
- Frequent flyer program members
- Business class ticket holders
- Passengers requiring special assistance
- If eligible, look for priority signs when arriving at the airport to swiftly complete check-in formalities and bypass general queues. Have your priority credentials ready to present.
- This allows priority passengers to avoid crowds and save time, especially during peak travel periods.
- Brussels Airlines allows booking name changes or minor corrections for applicable fees:
- Name Changes
- Permitted up to 4 hours before departure
- Fees based on original ticket fare rules
- Non-refundable tickets may not allow changes
- Name Corrections
- Minor spelling fixes allowed free until check-in
- Supporting ID documentation required
- Unused Tickets
- Wholly unused tickets can be reissued with name change
- Reissue fee applies based on original fare
- New ID documents must reflect change
- Travel Documents
- Passport, visa needs updating to show new name
- Documents must be valid for all travel dates
- In general, name change requests should be submitted as early as possible, at least 48 hours before travel. Basic economy class tickets often cannot be changed after purchase.
- Here are some common situations where name changes happen with Brussels Airlines:
- Marriage and Divorce
- Marriage certificate documents married name
- Divorce decree reverts back to maiden name
- Minor Spelling Fixes
- Minor corrections allowed free until check-in
- Official IDs must match ticket spelling
- New Children
- Birth certificate to add baby's name after booking
- Adoption paperwork for adopted child's name
- Requesting name changes early lowers applicable reissue fees. Have all supporting documents ready when notifying Brussels Airlines.
- One of the most frequent reasons for Brussels Airlines ticket name changes is marriage or divorce. Here are tips for newlyweds:
- Book upcoming Brussels Airlines flights in current name if traveling pre-wedding
- Notify airline ASAP post-marriage and provide documentation
- Submit online name change request form
- Pay relevant reissue/name change fees per original ticket
- Ensure new boarding pass shows updated married name
- Carry certified marriage certificate plus new ID in married name when traveling
- Start reissue process promptly to minimize fees
- By advising Brussels Airlines in a timely manner of an upcoming post-wedding name change, you can prevent travel issues. Beginning reissue procedures quickly after the marriage keeps name change fees lower.
- Double check tickets are properly reissued in your new name before travel. Bring supporting documents as a backup.
- In addition to marriage, other scenarios that may require Brussels Airlines ticket name changes or corrections include:
- Gender Transition : Court order with legal name change documents
- Divorce and Separation : Official divorce decree to revert to prior last name
- Children - Newborns and Adoption : Birth certificates or adoption papers to update child's name
- Minor Spelling Fixes : Free corrections allowed until flight check-in
- No matter the circumstances, notify Brussels Airlines promptly after a legal name change with validating paperwork. This gives time to correctly re-issue tickets before scheduled trips.
- Act fast to prevent denied boarding if names don't match documents.
- The easiest way to avoid post-booking name change issues with Brussels Airlines is to take care when entering details initially:
- Verify first, middle, last names match your government issued ID for travel
- Check name spelling matches your identification documents
- Include name suffixes or titles (Jr., Sr., Mrs.)
- Enter first, middle, surnames in separate fields
- Provide birth date and gender for extra verification
- Confirm all passenger name details on your booking confirmation
- Match frequent flyer program name if booking award ticket
- Notify Brussels Airlines immediately of any booking name errors
- Taking the time to ensure name accuracy when first purchasing tickets can prevent many problems later on. Act quickly to correct any discrepancies that are found after ticketing.
- Also, be sure to have proper identification required for international trips that exactly matches your ticket name.
- Below are answers to some commonly asked questions about Brussels Airlines’ check-in and name change policies:
- Can I complete web check-in if my passport is expiring soon?
- No - Brussels Airlines requires your passport be valid for all international travel dates.
- What if my first and last names are backwards on my ticket?
- Major discrepancies like reversed names need a formal paid name change well in advance.
- Does Brussels Airlines permit any complimentary name changes?
- Only certain fully refundable business/first class tickets may allow one free change, otherwise fees apply.
- Can I modify title, gender, marital status without a fee?
- Yes, minor updates to title, gender, marital status do not require a paid name change.
- What is Brussels Airlines’ policy for infant ticket name changes?
- Name changes are free for lap infants under 2 without purchased seats. Documents are still required.
- How early should I get to the airport for check-in?
- Brussels Airlines recommends arriving 3+ hours early for long-haul international flights to allow time for check-in/security.
- Can I change my booking after completing web check-in?
- No, you cannot modify existing Brussels Airlines bookings after completing online or airport check-in.
- How do I change my child’s name after adoption post-ticketing?
- Provide adoption paperwork showing the legal name change. Standard name change fees and fare differences will apply.
- Can Brussels Airlines name changes be handled online or require in-person?
- You can initiate online but must complete in person at ticket counter due to verification requirements.
- We hope these guidelines help explain Brussels Airlines’ procedures for flight check-in and name changes. Let us know if any other questions arise!
- The key takeaways when traveling Brussels Airlines are:
- Complete online check-in whenever possible to save airport time
- Understand Brussels Airlines’ rules for advance check-in based on your flight
- Be aware of name change policies and potential fees
- Notify Brussels Airlines immediately of any booking name errors found
- Have supporting documents for name changes prepared early
- Take care to verify accurate name spellings when first booking flights
- Allow sufficient extra time at the airport for check-in and security
- Submit name change requests as soon as possible to minimize fees
- Carefully following Brussels Airlines’ check-in requirements, booking tickets with proper name accuracy, and promptly advising of any post-purchase name issues will ensure smooth travels.
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