Brussels Airlines Cancellation and Refund Policy

• Whether you want to book flight, cancel a Brussels Airlines, or request a full refund, Brussels Airlines makes traveling easier. Known as a flag Carrier, Brussels Airlines is Belgium's top airline. Brussels Airlines has created its cancellation policy quite simple and easy to make your travel special and trouble-free. This article will help you to learn about the cancellation and refund process at Brussels Airlines. You will also find out how you can get rewards for canceling. So, keep reading to know more about Brussels Airlines and its cancellation policy.

Key Points of Brussels Airlines Flight Cancellation Policy

• Emergencies can happen unexpectedly. Brussels Airlines has a smart cancellation policy to protect its passengers. Let's check how it works:

• Free Cancellation: You can cancel your Brussels Airlines for free within 24 hours of making it.

• Cancellation Options: Passengers can cancel the flight online or offline, but they must do it where they booked the ticket.

• Late Cancellation: If you miss the free window, you will pay a fee. The amount depends on when you cancel.

• Travel Insurance: You can cancel the ticket up to 24 hours before your flight without any cost if you have travel insurance.

• Group Cancelling: For group bookings, contact the Brussels Airlines group booking department.

• Refund Policy: Brussels Airlines refunds apply only to the ticket cost. If you bought an upgrade, you may or may not be eligible for a refund.

• Through Agent: If you booked through an agent, you must cancel through them. The airline isn't responsible for these cancellations.

• Multiple Tickets: If you accidentally bought two tickets and need to cancel one, cancel the ticket with lower airfare.

• Admin Fee: If customers cancel through social media, the service centre, or at the airport, they have to pay an admin fee.

Brussels Airlines 24 Hours Cancellation Policy

• If you wish to cancel your Brussels Airlines Flight without any extra charges, you must cancel the flight within 24 hours of reservation.

• Free Cancellation Window: This policy allows passengers to cancel their flight within 24 hours of booking without any fees.

• Missing the Free Window: If you do not cancel your flight ticket within the first 24 hours, you will be asked to pay the cancellation fees.

• Fare Type Matters: Some ticket types may not qualify for free cancellation and refund, even within 24 hours.

• Check Ticket: When passengers buy their tickets, they must check their type and rules whether they can cancel their bookings and request a refund or not.

• Agent Help: If you are buying through an agent, discuss about the 24-hour cancellation policy with them before booking any tickets.

Ways to Cancel Brussels Airlines Flight Ticket

• Brussels Airlines cares about its passengers and offers various options to cancel a ticket. You can choose the method at your convenience:

• Online: You can cancel your Brussels Airlines ticket on the Brussels Airlines website.

• Offline: If you prefer, you can also cancel your flight through other offline methods by visiting the Brussels Airlines airport ticket counter.

• Contact the Source: Remember to cancel through the same place where you bought the ticket.

• Group Bookings: If you have a group booking, cancellation in this case will be done by Brussels Airlines' group booking department.

• Ticket Types: Consider the type of ticket you have; some may have different rules to cancel a flight.

• Agents: If you booked through an agent, contact them for cancellation.

Cancelling Brussels Airlines Flight Ticket online 

• Visit the official website: https://www.brusselsairlines.com/ 

• Select your preferred language and click 'Save.'

• Access 'My Booking' on the website's homepage and click on it.

• Enter your details, like booking reference number and last name, then click 'Go to My Booking.'

• Your flight information will be displayed. Click on the 'Cancellation' option.

• Check eligibility as the airline will inform you if you are eligible to cancel your flight or not. Fill out the refund form if needed.

• Your ticket will be canceled quickly, and you will receive a confirmation email and contact notification.

Brussels Airlines Flight Change via A Call 

• When you cannot use the internet, calling is a great option for changing or canceling your flight:

• Call Brussels Airlines at official phone number

• Talk to a Support Agent and explain that you are willing to cancel the ticket and provide your PNR number and name for them to find your flight.

• Explain your reason why you need to cancel and provide any necessary documents.

• They will check if you are eligible and follow the airline's policy rules.

• The refund will be followed as per the Brussels Airlines' cancellation policy.

• Once it's done, the airline will notify you.

Changing Brussels Airlines Flight Ticket at The Airport 

• You can also cancel your ticket at the airport ticket center:

• Visit the Airport and go to the Brussels Airlines ticket center at the airport.

• Find an airline representative who can assist you with the cancellation.

• Explain your reason why you want to cancel your ticket and provide any necessary documents.

• The representative will check if you are eligible to cancel your airlines flight.

• Ask them to help you fill out the refund request form and specify how you would like to receive it.

• You will receive an email from Brussels Airlines confirming the cancellation.

• Be aware that there is a 25 EUR service fee for using this method, as stated in Brussels Airlines' cancellation process.

Brussels Airlines Cancellation Fee 

• As per Brussels Airlines cancellation policy, if you miss the free cancellation period, the airline applies a small fee to ensure smooth operations. Let's check how the cancellation charges work:

• Basic Fare for Economy Light, Economy Classic, or Economic Saver: Pay 70 EUR for cancellation.

• For Social Media, Service Centre, or Ticket Centre Cancellation, a 40 EUR admin fee applies.

• For, intercontinental flights, the fee ranges from 100 to 300 EUR.

• Canceling an international flight usually costs more than domestic ones. One-way: 70 EUR. Round-trip: 140 EUR.

• Non and Low Flex Ticket passengers pay the full ticket price as a cancellation fee, also known as a "no-show fee."

• For Max Flex Ticket, there is no cancellation fee within 24 hours before flight departure.

Brussels Airlines Refund Policy 

• You can ask for a refund right after canceling. Within this free period, you will get a 100% refund.

• Passengers get refunds only if they booked refundable tickets. Non-refundable tickets will not get any money back.

• Brussels Airlines' refund process usually takes 7-20 business days. Credit card payments are refunded the same way.

• For cash or cheque payments, the airline will contact you to arrange the refund. This may take a bit longer.

• Make sure you provide proper documentation for a refund. For emergencies, like a medical issue, attach the doctor's prescription as proof.

Brussels Airlines Cancellation Compensation 

• Last-minute cancellations affect both passengers and the airline. If Brussels Airlines cancels a flight due to unavoidable reasons, it provides compensation.

• Compensation starts for flights over 1500 km and if the flight is delayed for two hours or more.

• In case of delays, passengers can cancel their tickets and get the refund with 100% value. They can also choose the next available flight or receive food, beverages, and accommodation for delays exceeding 4 hours.

• For a 1500 km journey, passengers can seek a 250 EUR refund if the airline cancels. For 1500 to 3500 km it is 400 EUR. Over 3500 km, get 600 EUR and additional assistance.

• No compensation is provided if the airline informs passengers of cancellations at least 14 days before departure.

• If the airline offers an alternative flight with the same timing and itinerary, passengers cannot claim compensation but can get a refund.

• Passengers can file for Brussels Airlines' canceled flight compensation on the official website.

Brussels Airlines Cancellation Rules 

• To keep things running smoothly, Brussels Airlines has some important rules. Passengers must follow these rules, or they might miss their flights and face big cancellation fees.

• Timely Cancellation: You must cancel at least 24 hours before your flight. The cancellation fee will be based on your ticket's airfare.

• One-Way Travel: If you do not show up for your one-way flight, the airline may cancel your return ticket, and you will not be entitled to a full refund.

• Advance Notice: If the airline tells you about the flight cancellation 14 days ahead, you cannot request compensation.

Contacting Us

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