Overview of Air New Zealand Baggage Policy and Baggage Fee

• When flying Air New Zealand, understanding the airline's baggage policy is important to avoid surprise fees at the airport. Air New Zealand's baggage policy provides allowances for carry-on and checked baggage based on your ticket type, with additional baggage available for an extra fee.
• In your Air New Zealand booking, a baggage allowance is included which provides:
• Carry-on baggage - One piece up to 7kg plus a small personal item
• Checked baggage - Weight allowance varies by ticket type
• Exceeding these included allowances or travelling with special items like sports equipment will incur excess baggage fees which can be prepaid before your flight. Air New Zealand's baggage policy has specific guidelines around prohibited items, musical instruments, smart bags, and more.
• Being aware of Air New Zealand's baggage fees and allowances will help you pack accordingly and budget any extra charges into your travel plans.

Air New Zealand Carry-on Baggage Allowance

• Air New Zealand passengers are permitted 1 carry-on bag plus 1 small personal item on all flights.

• Your 1 carry-on bag can weigh up to 7kg (15 lb) and must not exceed these size dimensions:

• 56cm length

• 36cm width

• 23cm height

• This allows you to bring on board a medium-sized roll-aboard suitcase or duffel bag to stow in the overhead bins.

• The additional small personal item can include a small item handbag, laptop bag, backpack or briefcase. The maximum dimensions are:

• 40cm length

• 30cm width

• 15cm height

• All carry-on baggage must fit in the sizing devices at the gate and fit comfortably in the overhead lockers on board. Overstuffed carry-on bags that do not fit may need to be checked at the gate.

• Make sure to measure your carry-on before leaving home to ensure it complies with Air New Zealand's carry-on policy. This will save you from any surprises or fees at the airport.

Air New Zealand Checked-in Baggage Allowance

• The number of checked bags and maximum weight and size included in your Air New Zealand ticket depends on your fare class and destination.

• On most Air New Zealand flights, the standard checked baggage allowance is:

• Seats Plus Fare - one checked bag up to 23kg

• Works Fare - two checked bags up to 23kg each

• Business Premier Fare - 3 checked bags up to 32kg each

• However, for some routes to/from North America, the South Pacific and Asia, only 1 or 2 checked bags may be included, regardless of your ticket.

• Here are the standard checked baggage allowances on key Air New Zealand routes:

• New Zealand Domestic Flights - 1 or 2 checked bags up to 23kg each

• Flights to/from Australia - 1 or 2 checked bags up to 23kg each

• Flights to/from Pacific Islands - Typically 1 or 2 checked bags up to 23kg each

• Flights to/from North America - 1 checked bag up to 23kg

• Flights to/from Asia - 1 checked bag up to 23kg

• Flights to/from South America - 2 checked bags up to 23kg each

• Business Premier passengers travelling to any Air New Zealand destination receive a minimum of 2 checked bags up to 32kg each.

• Always check your baggage allowance details at the time of booking. Any bags over your free checked allowance will incur excess baggage fees.

Baggage Allowance for Children and Infants

• Children and infants travelling with Air New Zealand receive the same standard baggage allowance based on the ticket fare class.

• For carry-on baggage, there are no exceptions for children - all passengers are limited to 1 carry-on bag up to 7kg.

• For checked baggage, the standard adult allowance applies:

• Seats Plus Fare - 1 checked bag up to 23kg

• Works Fare - 2 checked bags up to 23kg each

• Business Premier Fare - 3 checked bags up to 32kg each

• Infants not occupying a seat may check in a collapsible stroller and infant car seat free of charge. These do not count as part of the standard baggage allowance.

• Keep in mind that children's baggage containing items like strollers and playpens can add up quickly. Consider purchasing prepaid excess baggage if needed to avoid high fees at the airport.

How to Purchase Prepaid Extra Bags

• If your Air New Zealand booking does not include sufficient checked baggage for your needs, you can pre-purchase extra bags before your flight:

• Online - Log into your booking at Air New Zealand website or mobile app and select “Manage my booking”. Click “Add extra bags” to choose and pay for additional checked bags.

• Contact Centre - Call Air New Zealand’s contact centre anytime before your flight and request to purchase extra checked bags. Fees can be paid on the phone.

• Airport - Extra checked bags can be purchased at Air New Zealand ticketing counters and airport self-service kiosks on the day of travel. However, fees paid at the airport are significantly higher.

• Travel agent - Contact the travel agent who booked your flight and request extra checked baggage. The travel agent can amend your booking and arrange payment.

• Prepaid excess bags purchased online, through the call centre, or via your travel agent will be automatically attached to your booking. Simply check-in and drop off your extra bags as normal on your day of travel.

Air New Zealand Baggage Fees and Charges

• Checking bags beyond your free checked baggage allowance incurs excess baggage fees that must be paid per bag, per one-way flight.

• Air New Zealand charges different rates for prepaid excess bags versus airport excess bags:

• Prepaid Excess Baggage Charges

• 1st excess bag: NZD $60 per bag (Asia/North America routes only)

• 2nd excess bag: NZD $100 per bag

• 3rd+ excess bags: NZD $150 per bag

• Airport Excess Baggage Fees

• 1st excess bag: NZD $120 per bag

• 2nd excess bag: NZD $150 per bag

• 3rd+ excess bags: NZD $200 per bag

• As you can see, paying for extra checked bags in advance saves you up to 50% off the airport rates.

• Overweight bags also incur further fees, charged per kg over the weight limit. Prepaying helps avoid costly overweight bag charges too.

Air New Zealand Extra Baggage Fees and Luggage Policies

• When your flight with Air New Zealand, being aware of baggage fees and policies can help you avoid surprises. Here's what to expect regarding carry on luggage, checked bags, and excess luggage charges on both international and domestic Air New Zealand flights.

Air New Zealand Carry-On Allowance

• All Air New Zealand allows customers are permitted baggage allowance dimensions specified in clause one carry on bag plus 1 small personal item.

• The maximum air new zealand carry on baggage dimensions are:

• 56 x 36 x 23 cm (length x width x height)

• Weighing up to 7kg or 15lb

• This allows a medium-sized rollaboard or duffel bag. Personal items like handbags, laptop bags and briefcases must be quite small.

• Oversize or overweight carry-on will need gate-checking at your own cost. Make sure bags comply with size limits.

Air New Zealand Checked Baggage Allowances

• The checked baggage allowance for Air New Zealand depends on your ticket fare class:

• Seats Plus Fare: 1 bag up to 23kg

• Works Fare: 2 bags up to 23kg each

• Business Premier: 3 bags up to 32kg each

• On Trans-Tasman, Pacific Island and long-haul flights, only 1 or 2 checked bags may be included per passenger regardless of ticket.

Air New Zealand Excess Baggage Fees

• Extra checked bags beyond the free allowance incur per-bag fees starting from NZ$60 if prepaid online. Costs are higher if paying at the airport.

• Overweight bags are NZ$75-150 per extra kg over the weight limit.

• Excess carry-on items must be checked at your own cost at the gate.

Air New Zealand International Flights Excess Luggage Allowance

• For flights beyond New Zealand to Australia, the excess baggage fees are:

• Online pre-payment: NZ$100 for 2nd bag, NZ$150 for 3rd+ bags

• Airport check-in: NZ$150 for 2nd bag, NZ$200 for 3rd+ bags

• Overweight bags: NZ$75-150 per extra kg

Air New Zealand Domestic Flights Excess Luggage Allowance

• On Air New Zealand domestic and Trans-Tasman flights, the excess baggage charges are:

• Online pre-payment: NZ$25 for 1st excess bag, NZ$65 for 2nd bag, NZ$105 for 3rd+ bags

• Airport check-in: NZ$65 for 1st excess bag, NZ$95 for 2nd bag, NZ$135 for 3rd+ bags

• Overweight bags: NZ$30-60 per extra kg

• To avoid excess luggage fees, pre-purchase additional checked bags online before your trip. Read up on baggage policies so you're aware of size, weight and item restrictions too.

Sports Equipment Baggage

• Travelling with golf clubs, bicycles, surfboards or other sports gear on Air New Zealand may require paying special sports equipment fees.

• Normal checked baggage allowances apply, but additional charges are required if:

• Sports item exceeds your free baggage dimensions (extends beyond 158cm in total)

• Sports item is over 23kg (or 32kg for Business Premier passengers)

• The extra sports equipment fees are:

• Domestic NZ Flights - $30 NZD each way

• Trans-Tasman and Pacific Islands - $75 NZD each way

• All other international flights - $100 NZD each way

• You must also pre-book any oversized sports equipment at least 24 hours before your flight:

• Online - Add sports equipment when managing your booking

• Contact Centre - Call Air New Zealand to book sports baggage

• Airport - Request special baggage services at check-in (fees are higher)

• Air New Zealand Website - https://www.airnewzealand.co.nz/

• This allows the airline to plan suitable cargo space and provide any special handling needed. Without pre-booking, Air New Zealand may refuse oversize items at the airport.

Air New Zealand Baggage Rules and Policies

• When flying Air New Zealand, understanding their baggage rules helps ensure a smooth airport experience. Here are some key policies around sizing, weight limits, and allowances.

• Carry-On Baggage Rules

• All passengers can bring 1 carry-on bag up to 7kg, plus 1 small personal item like a handbag or laptop bag. Carry-on must not exceed 56x36x23cm in size. Overstuffed carry-on will need gate-checking.

• Checked Baggage Size and Weight Limits

• Checked bags cannot exceed 158cm combined length+width+height. Individual bags cannot weigh over 23kg (32kg for Business Premier passengers).

• Heavier or oversized bags incur oversize/overweight fees when checking in.

• Free Checked Baggage Allowance

• The free checked baggage allowance depends on your Air New Zealand ticket fare class:

• Seats Plus: 1x 23kg bag

• Works: 2x 23kg bags

• Business Premier: 3x 32kg bags

• Some international routes may only include 1x 23kg checked bag regardless of class.

• Overweight and Oversized Baggage

• Bags exceeding the standard 23/32kg weight limits incur oversize fees:

• NZ$75-150 per extra kg internationally

• NZ$30-60 per extra kg on Trans-Tasman/domestic flights

• Excessively large bags outside the 158cm dimensions require oversize charges.

• Star Alliance Gold Members

• Star Alliance Gold Members on Air New Zealand get extra baggage benefits like priority tagging, additional checked allowance, and waiver of excess fees depending on status.

• Air New Zealand also offers improved baggage policies to its Airpoints Elite and Airpoints members.

• Review size charts and use the baggage calculator to avoid surprises. Pre-pay excess baggage online for discounted rates.

Air New Zealand Musical Instruments Policy

• Air New Zealand accommodates musical instruments like guitars, violins, cellos and trumpets as checked or carry-on baggage.

• Smaller instruments under 10kg like violins and guitars can be taken onboard as your free carry-on item. They must fit in the overhead locker and comply with carry-on size limits.

• Larger instruments over 10kg like cellos must be checked-in but will count towards your free baggage allowance. If it exceeds your weight or size limits, excess baggage charges will apply.

• For valuable or fragile instruments, prepaid excess baggage is recommended to access priority baggage services. You can also purchase a spare seat for large instruments.

• Air New Zealand does not offer dedicated closets to store musical instruments in the cabin. Secure your instrument in the overhead locker on board.

• Always pack instruments in a hard case for protection. Inform Air New Zealand staff your instrument is fragile to ensure careful handling.

Prohibited Items in Air New Zealand Baggage

• To ensure aviation security and safety, Air New Zealand prohibits certain items from being packed in carry-on or checked baggage. Restricted items include:

• Flammable, Corrosive, Explosive and Toxic Substances

• Compressed gases - aerosols, propane, butane, oxygen tanks

• Flammable liquids - fuels, paints, solvents, fire starters

• Corrosives - bleach, acids, wet cell batteries, mercury

• Ammunition, explosives, flares

• Chemicals and toxic substances

• Radioactive materials

• Sharp Objects and Tools

• Knives of any kind (except plastic cutlery)

• Cutting tools - box cutters, scissors, saws

• Ice axes, crampons

• Needles, syringes (unless needed for medical reasons with supporting documentation)

• Personal Security Items

• Pepper/tear gas sprays

• Stun guns, tasers

• Handcuffs

• Firearms and replica weapons

• Recreational and Sporting Goods

• Cricket or baseball bats

• Golf clubs

• Ski/walking poles

• Hockey sticks

• Lacrosse sticks

• Pool cues

• Culturally Significant Items

• Sacred garments with metal pieces like kirpans

• Religious ceremonial daggers and swords

• Other Restricted Items

• Marijuana, illicit drugs

• Cigarette lighters

• E-cigarettes

• Hoverboards

• Drones

• Lithium batteries over 100 watt hours

• Always check the full list of prohibited items on Air New Zealand's website before packing. Some banned items can be transported if declared to the airline in advance.

• Trying to fly with forbidden items in your baggage can result in delays, confiscation, fines and possibly arrest. Don't take the risk of carrying prohibited items on an Air New Zealand flight.

Food and Drinks in Checked and Carry-on Bags

• Air New Zealand allows you to pack food and non-alcoholic drinks in your carry-on and checked baggage, with just a few restrictions:

• In carry-on bags:

• Liquids must be in containers 100ml or smaller

• Containers must fit in a single transparent 1 litre bag

• Remove larger liquids like soup before going through security

• In checked bags:

• Frozen food, perishable items and dry ice require prior approval from Air New Zealand

• Cooking oil is prohibited in large quantities due to flammability

• Always pack food tightly and securely to avoid leaks or spoilage. Consider carrying-on food items you may need during the flight.

• Note that fresh fruits, meats, plants and other biosecurity risk items may be confiscated on arrival into New Zealand and Australia. Declare any risky food items to avoid fines.

Transporting Medical Devices in Air New Zealand Baggage

• Customers needing vital medical equipment like CPAP machines, portable oxygen concentrators (POCs) and insulin coolers can transport these in carry-on or checked baggage when flying Air New Zealand.

• For carry-on medical devices:

• Ensure all devices fit under seat or in overhead locker

• Carry any spare lithium batteries in hand baggage

• Present medical certificates or documentation if needed

• For checked medical equipment:

• Clearly label containers as medical equipment

• Remove any lithium batteries and take in carry-on

• Inform Air New Zealand staff your baggage contains medical devices

• It is recommended to bring any critical medical equipment as carry-on baggage, to avoid loss or damage. Always keep medications and any vital medical devices on your person.

• Contact Air New Zealand's Special Assistance team in advance for help accommodating medical equipment.

Transporting Battery-Powered Devices and Lithium Batteries

• Air New Zealand places restrictions on the smart baggage powered by lithium batteries that power many personal electronic devices. This includes:

• Laptops, tablets, e-readers and cameras

• Mobile phones, smart watches

• Portable speakers, drones, handheld games

• Electric shavers, hair dryers, curling irons

• For carry-on baggage:

• Lithium batteries must not exceed 100 watt hours (Wh) rating

• Stick to common consumer gadgets, not high-capacity batteries

• Carry spare lithium batteries in hand baggage only

• For checked baggage:

• Lithium batteries cannot exceed 160 Wh

• Must be removed from any battery-powered devices

• Limit of 2 spare lithium batteries per customer in checked bags

• Clearly label any spare batteries as "lithium ion" and individually protect terminals to prevent fires. Damaged, defective or recalled lithium batteries are completely prohibited.

• Using Air New Zealand's pre-flight battery checklist ensures you stay compliant with lithium battery rules.

Transporting Mobility Equipment on Air New Zealand

• Air New Zealand accommodates mobility aids like wheelchairs, walkers, canes and prosthetic limbs to assist customers with disabilities and injuries.

• For flights to/from and within New Zealand:

• Mobility aids count as priority checked baggage - no oversize/overweight fees

• Pre-booking required for special loading

• Complimentary for the customer, friend or family member travelling with them

• For international flights beyond New Zealand:

• Any excess baggage charges related to weight may apply

• Pre-book for priority loading to avoid damage

• Collapsible or breakdown mobility aids can be carried on board if they fit stowed compartments. Spare lithium batteries must travel in the cabin.

• Air New Zealand's Special Assistance team provides full assistance for mobility aid customers e.g. aisle chairs. Advising your needs well ahead ensures a smooth airport experience.

Transporting Firearms on Air New Zealand Flights

• Transporting firearms and ammunition by air has strict protocols for safety. Air New Zealand allows firearms to be transported as checked baggage if you meet the following requirements:

• Have a valid New Zealand firearms license

• Firearm is unloaded and packed safely

• Ammunition is in a separate locked case in checked baggage

• Only shotguns or firearms approved for sporting use are permitted

• You must pre-declare each firearm at check-in and complete a permit to transport form. Mandatory checked baggage fees apply for transporting firearms even if you have a free checked allowance.

• On international routes beyond New Zealand, firearms can generally only be checked-in if legally compliant with destination country regulations.

• Air New Zealand does not allow firearms or ammunition to be carried in the cabin under any circumstances. Failure to declare firearms or violating transport protocols will result in serious penalties.

Delayed, Lost and Damaged Baggage on Air New Zealand

• Air New Zealand strives to deliver your checked bags on time. However, occasionally bags may be delayed, lost or damaged in transit.

• Delayed Baggage

• If your bags do not arrive at your destination with you, immediately file a missing bag report with Air New Zealand staff before exiting the airport. Provide your baggage tag receipts and contact details.

• The airline will make every effort to locate your delayed bags quickly and deliver them to you free of charge.

• You may be eligible for compensation if bags are delayed over 12 hours on international flights. Keep receipts for essential toiletries or clothing purchased.

• Lost Baggage

• After 21 days of searching, if Air New Zealand is unable to find your bags, they will be declared officially lost.

• You need to complete a formal claim including bag descriptions, contents and receipts. Compensation will be provided based on typical depreciation rates.

• For valuable items like electronics and jewelry, additional insurance is advised. Air New Zealand's liability is limited for lost valuables.

• Damaged Baggage

• If your checked bags are returned to you damaged, promptly file a damaged bag report before leaving the airport.

• Provide photos showing the damage and note if locks or zippers are broken. Quote descriptors like brand, color and size help identify the affected luggage items.

• Air New Zealand will assess reasonable compensation and replacement value for damaged bags and contents based on the claim details provided.

Air New Zealand Cabin Baggage Policy

• When traveling with Air New Zealand, it's essential to familiarize yourself with their cabin baggage policy to ensure a smooth and hassle-free journey. Cabin baggage refers to the luggage you can bring into the aircraft cabin with you. This cabin of air new zealand  are varies depending on the class of service you've booked and your frequent flyer status.

• Economy Class:

• Passengers traveling in Economy Class are typically allowed one piece of cabin baggage.

• The maximum dimensions for your cabin bag should not exceed 118cm (46.5 inches), which includes the length, width, and height.

• The weight limit for your cabin baggage is usually 7kg (15.4 pounds).

• Premium Economy and Business Premier:

• Passengers in Premium Economy and Business Premier classes typically enjoy a more generous cabin baggage allowance.

• You are usually allowed one main piece of cabin baggage and one additional smaller item, such as a handbag or laptop bag.

• The maximum dimensions for your main cabin bag are the same as in Economy Class (118cm/46.5 inches), but the weight limit may be slightly higher, often around 14kg (30.9 pounds).

• Airpoints Elite, Gold, and Koru Club Members:

• Air New Zealand's frequent flyer program members often enjoy additional benefits, including increased cabin baggage allowances.

• Members may be allowed an extra piece of cabin baggage or an increased weight limit for their bags.

• Special Considerations:

• If you're traveling with infants, you may be allowed to carry additional items like baby food, strollers, or car seats.

• Passengers with disabilities or medical conditions may be permitted to bring necessary medical equipment or mobility aids.

• Prohibited Items:

• Air New Zealand, like other airlines, has a list of items that are not allowed in the cabin due to safety and security concerns. These items include sharp objects, flammable materials, and firearms. Be sure to check their website or contact the airline if you are unsure about carrying specific items.

• Tips for Cabin Baggage:

• To ensure a smooth boarding process, pack your cabin baggage efficiently and within the specified dimensions and weight limits.

• Place essential items like travel documents, medications, and valuables in your smaller personal item for easy access during the flight.

• Be considerate of fellow passengers and the cabin crew by stowing your cabin baggage in the overhead compartments or under the seat in front of you.

• It's important to note that Air New Zealand's cabin baggage policy may change from time to time, and it can vary depending on the specific route or aircraft. Therefore, it's a good practice to visit the airline's official website or contact their customer service for the most up-to-date information regarding cabin baggage allowances and restrictions before your flight. This will help ensure a comfortable and hassle-free journey with Air New Zealand.

Frequently Asked Questions on Air New Zealand Baggage Allowance

• How early can I check-in my bags for an Air New Zealand flight?

•     Air New Zealand offers airport check-in 24 hours prior to scheduled departure time for most flights. You can check-in online and drop off bags before the standard counter check-in opens.

• What is the best way to secure my checked baggage?

•     To prevent tampering, use TSA-approved locks on your luggage. Avoid black bag tags that make bags harder to identify. Add identifying handles and colorful tags to assist handlers.

• Can I pool my Air New Zealand baggage allowance on one person?

•     Yes, for bookings with multiple passengers, checked bags can be consolidated under one person. For example, a family of 4 with 2 free 23kg bags each could check 3 bags at 46kg under one name.

• What happens if I accidentally pack prohibited items in my bags?

•     If caught during security screening, prohibited items will be removed and may be confiscated. You could face airline penalties, delays and rebooking fees. Honestly declare any doubts to avoid trouble.

• How does Air New Zealand handle damage claims for missing or broken luggage?

•     Submit all receipts for clothing, toiletries, or essential items purchased due to delayed bags. For damaged items, provide photos of damage and notes on affected contents. All claims are assessed based on depreciated value and condition. Settlement may take over 30 days.

• What should I do if my baggage arrives damaged after an Air New Zealand flight?

•     Do not leave the airport with damaged bags until you complete a damage report at the baggage office. Take detailed photos of damage to the bags and contents. Save all receipts and tickets from your journey to support the claim process.

• How strictly does Air New Zealand enforce baggage size and weight restrictions?

•     Dimensions and weight limits are enforced quite strictly for carry-on bags at the departure gate. If your carry-on is overstuffed it may be gate-checked. For checked bags, excess fees apply but bags won't be refused. Prepay to avoid higher airport fees.

• Can I use a lockable baggage strap instead of a suitcase?

•     No, Air New Zealand does not allow baggage straps for either carry-on or checked luggage. All bags must be proper suitcases or duffel bags that can be handled safely. Proper luggage helps prevent lost contents.

• What steps does Air New Zealand take to reunite passengers with their lost baggage?

•     Air New Zealand immediately begins tracing bags reported missing. They will make every attempt to deliver lost bags to you if located, or can arrange courier return. Stay in contact in case tracing is successful after you leave the airport.

• How long can I expect to wait for compensation for lost bags?

•     After 21 days, if bags remain lost Air New Zealand will contact you to initiate a formal claim for compensation. Allow 30+ days for full processing and investigation before settlement payments are made.

Summary

• Air New Zealand baggage policy helps set expectations for carry-on and checked baggage allowances based on your fare class. Understanding the dimensions, weight limits, and prohibited items avoids hassles at the airport. Prepaying for extra or oversize/overweight bags minimizes costly excess luggage fees too.

• If delays, damage or loss occur, report issues promptly and provide detailed support to facilitate claims resolution. Knowing what to expect from Air New Zealand's baggage services ensures smooth, stress-free travel.

Contacting Us

For any clarification or concern, feel free to contact us as per the mentioned contact information. Call us for Exclusive Fares