- If Air France cancels your flight, you have options under their cancellation policy.
- You can either take an alternative flight they offer without any extra charges.
- Or request a refund for your ticket. The decision is entirely up to you.
- If you are a fully business Class passenger on Air France, you can do the following without any extra charges.
- You can change your flight or travel dates.
- You can cancel your ticket and request a refund.
- There will be no penalties for these actions with this type of ticket.
- Well, the fee amount depends on your ticket type and its conditions.
- Light and Standard fares: You will get a refund as these tickets are non-refundable.
- Flex fares (flexible tickets): Just by paying some administrative fees, you can get a refund.
- The specific Air France cancellation fee for your ticket:
- Online cancellation on AirFrance.US: No fee.
- Cancellation at the airport/city ticket office: The cost is USD 20.
- Cancelling a ticket purchased from a travel agency: The fee varies depending on the travel agency.
- Offline reissue of a third-party ticket: Pay USD 50 for a non-full-flex fare.
- No fee for full-flex fares.
- 24-Hour Refund:
- If passengers book their ticket (any type) from the United States directly through Air France at least seven days before departure, they can cancel it within 24 hours and get a full refund.
- Full Refund Conditions:
- Full refund in these situations:
- If Air France cancels your flight.
- If your flight is delayed by more than 5 hours.
- If Air France does not reach your destination.
- If you are denied boarding on a confirmed booking despite checking in on time.
- If your booking class is downgraded.
- If your Air France flight delay causes you to miss a connecting flight in the same itinerary.
How to Request a Refund or Travel Voucher
- Use "My Bookings" online for most refund requests.
- If your request is not available there, fill out the refund request form.
- Refunding Flying Blue Reward Tickets: Contact Flying Blue customer service.
- Tickets Purchased Through a Travel Agent: Passengers must contact them directly for refunds.
- Processing Time: Be patient, the Air France refund processing can take several weeks due to high demand.
- Note: If a booking includes multiple passengers, the cancellation applies to all passengers in that booking.
- To find out if you can cancel and refund your Air France ticket:
- Check Fare Conditions: The fare conditions of your ticket will tell you if you can get a refund.
- Review Confirmation Email: Check the confirmation email you received after booking your ticket. It may contain details about the refundability of your ticket.
- Call Air France: Call Air France directly to ask about the refund policy for your specific ticket.
- Contact Your Travel Agent: If you booked through a travel agent, reach out to them to inquire about the refund options for your ticket.
- If you need to cancel your Air France flight booking, you can request a refund.
- For tickets purchased online from Air France's website, app, ticket counter, or call centre:
- Online: Go to "My Bookings," enter your booking reference number and last name, access your flight booking, and follow the prompts to cancel your flight.
- By Phone: You can also cancel by calling Air France.
- For tickets purchased from a travel agent:
- Contact your travel agent directly for cancellation.
- For reward tickets:
- Get in touch with Flying Blue directly to cancel and manage your reward ticket.
How to Use Your Air France Travel Voucher
- Your Air France travel voucher is a credit voucher that can't be transferred to others and is valid for one year.
- Customers will get the voucher via email after requesting a refund.
- They can use this voucher to buy a new ticket or extra services on Air France, KLM, Virgin Atlantic, or Delta Air Lines.
- Passengers can use up to three travel vouchers at once to buy a ticket.
- Follow these steps to use the travel voucher
- Go to the official Air France website, AirFrance.com.
- Log in to your account.
- You will find your voucher(s) there.
- Enter your voucher number (it starts with 057) in the "Discount code, voucher, or gift card" field during payment.
- Click "Apply."
- The voucher amount will be automatically subtracted from the total.
- Pay any remaining balance using the website's available payment methods.
- If your new ticket costs less than the voucher value, you will get a new voucher with the same conditions as the original one for the remaining amount.
For any clarification or concern, feel free to contact us as per the mentioned contact information. Call us for Exclusive Fares
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