• Aeromexico took flight in 1934, marking the start of its unique journey in global aviation. Today, it proudly stands as Mexico's flag carrier, connecting over 85 destinations across Europe, Asia, Mexico, South America, North America, Central America, and the Caribbean.
• As a key player in the aviation scene, Aeromexico is a founding member of the SkyTeam Alliance, alongside Delta Air, Air France, and Korean Air. The heart of its prime business station is based in Mexico City. The airline operates with an all-Boeing fleet, consisting of approximately 85 aircraft.

Online Check-in

• Save time and check in conveniently with Aeromexico's online options. For international flights, online check-in opens up to 24 hours before departure.

• For flights within Mexico, check-in is available up to 48 hours before departure Use the Aeromexico check-in webpage for hassle-free service.

Mobile Check-in

• Speed up your boarding process with Aeromexico Mobile Check-in and simply get your boarding pass on your phone or tablet.

• Mobile check-in is available 48 hours before domestic flights and 24 hours before international flights, up to 1 hour before departure.

• Passengers can use Aeromexico Mobile Check-in for flights departing from cities:

Mexico City (MEX)	Cabo San Lucas (SJD)	Las Vegas (LAS)	Madrid (MAD)	San Francisco (SFO)
Barcelona (BCN)	Chicago (ORD)	Lima (LIM)	Montreal (YUL)	Santiago Chile (SCL)
Bogota (BOG)	Dallas (DAL)	London (LHR)	Orlando (MCO)	Tijuana (TIJ)
Buenos Aires (EZE)	Houston (IAH)	Los Angeles (LAX)	Sacramento (SMF)	Washington-Dulles (IAD)

• Note:

• Unfortunately, mobile check-in is not available for departures from:

• Miami,    Ontario,    California,    San Antonio,    Tokyo Narita,    Paris,    Amsterdam.

Airport Check-in

• Whether you are flying abroad or within Mexico, Aeromexico offers a convenient airport check-in experience. The check-in also adds a perk of self-service kiosks for faster service.

• For international journeys, you can check in at the airport within a window of 24 to 48 hours before your departure.

• If you are flying within Mexico, the check-in window at the airport opens up to two hours before your flight.

• To make things even quicker, you will find self-service check-in kiosks at several international airports to speed up the check-in process.

Kiosk Check-in

• Save time at the airport by using the Automated Kiosk.

• Kiosk Check-in works for international and domestic flights and is available from 1 day to 2 hours before your flight.

• At the kiosk, you can get your boarding pass and even change your seat assignment.

• If you are a Club Premier Member, you can earn Premier kilometers by entering your Club Premier Account Number.

• For baggage check-in, use the special counters provided for quick and easy documentation.

Kiosk Check-in is available at the following airports:

Mexico City	Culiacan	Las Vegas	Monterrey
Bogota	Dallas-Fort Worth	Los Cabos	Montreal
Cancun	Guadalajara	Merida	Santiago de Chile
Chihuahua	Houston	Miami	Tokyo

Aeromexico Name Change Policy

• Booking mistakes can happen, especially with names. Aeromexico understands that, and to deal with this kind of problem, they have the Aeromexico Name Change Policy. Whether it is a mistake you made or a system error, this policy covers all name-related issues.

• The policy provides detailed information on correcting errors or making changes to names on your ticket. It answers your all questions, ensuring you can make informed decisions about changing your name on an Aeromexico ticket.

Aeromexico Airlines Name Correction Policy

• Aeromexico Airlines understands the importance of having the correct name for air travel. Your passport name and flight ticket name must match according to the Aeromexico Name Correction Policy to avoid boarding issues or delays.

• You can correct up to 4 characters in your first, last, or middle name.

• Submit the correction request at least 24 hours before your scheduled departure.

• A change fee is applicable if you meet specific requirements:

• Your first or last name is missing or misspelled.

• Your first and last names are in reverse order.

• You need corrections related to spaces between names.

• You had a legal name change.

• Note:

• The name change policy does not apply to unaccompanied minors, discounted, and promotional fares.

• If your flight itinerary includes a codeshare flight, you cannot make any changes.

Name Corrections Don’t Matter in Certain Conditions

• Aeromexico understands that mistakes happen, and they are kind in certain situations, making your journey hassle-free. Here are some situations where Aeromexico allows you to board without disagreement for misspelled names:

• If your name has one or two incorrect letters, Aeromexico usually permits boarding.

• A single incorrect character in your first name is generally acceptable.

• Combining your first and last name on the ticket is okay.

• If your middle name is abbreviated, Aeromexico does not stop you from board.

• Note: If you need three or more character changes, you will need to request them. While it is not mandatory to mention your last name on the ticket according to Aeromexico's policy, if your passport includes a middle name, you should mention the last name on the ticket.

Aeromexico Name Change Fee

• Aeromexico has a Name Change Fee that depends on the airline penalty and fare difference. The fee depends on how you request the change:

• Name Changes:

• Online and Mobile App: $200

• Contact Center: $200

• Airport: Restricted

• Name Corrections:

• Online and Mobile App: $150

• Contact Center: $200

• Airport: $250 (Request up to 12 hours before flight departure)

• Maiden Name to Married Name and Vice Versa:

• Online and Mobile App: $200

• Contact Center: $250

• Airport: Not Allowed

• Typing Errors in Last Name:

• Online and Mobile App: $200

• Contact Center: $250

• Airport: $200 (Up to 3 hours before flight departure)

• Typing Errors in Title, First Name, and Middle Name:

• Online and Mobile App: $200

• Contact Center: $250

• Airport: $200 (Up to 3 hours before flight departure)

• Inverted First and Last Name:

• Online and Mobile App: $150

• Contact Center: $150

• Airport: $200 (Up to 3 hours before flight departure)

• Make sure to note the specific fees for each correction type and the allowed time frames for airport requests.

Documents are Needed While Requesting Name Changes

• When requesting name changes, you must have the right documents to prove your identity. You can bring a government-approved ID as proof, such as a passport, birth certificate, marriage certificate, or voter ID.

Corrections to Your Name on an Aeromexico Ticket

• Correcting your name on an Aeromexico ticket is easy, and you get two options for it:

• Online:

• Visit the official website.

• Use the official app.

• Offline: Call the Aeromexico care line at the airport.

• Choose the method that suits you best, whether it is online through the website or app, or offline by calling the Aeromexico care line at the airport.

Name Change Via Official Website

• Changing your name on Aeromexico is simple through the official website. Just follow these easy steps:

• Visit the Official Website aeromexico.com.

• Enter your last name and booking ID to log in.

• Go to your booking details.

• Make corrections by editing the name as needed.

• If required, submit supporting documents for the name change.

• If there is a fee to correct, complete the payment.

• Once everything is done, a new ticket will be generated.

• Follow these steps on the official Aeromexico website, and get hassle-free correction in your name.

Name Change Via Aeromexico Customer Care

• If you prefer, you can request a name change or corrections on Aeromexico flights by calling the customer care line. Here's how:

• Contact Aeromexico customer care by making a call.

• Request to change or correct your name.

• Carry all the documents that can be asked to verify the changes.

• Keep your documents ready in a sequence to make the process easier and smoother.

Name Change Via Mobile App

• You can also use the Aeromexico mobile app for a quick and easy way to request name changes or corrections

• Download the Aeromexico mobile app on your Android or iPhone.

• Log in to the app.

• Find your booking details.

• Start making the corrections or changes you need.

• Make the payment if there is a fee to change or correct the name.

• Confirm the changes you made.

• Once everything is done, you will get a new ticket on your email ID.

Name Change Via Airport Counter

• If you prefer personal assistance, visit the Aeromexico airport counter to make changes to your name and follow the steps:

• Go to the Aeromexico airport counter.

• Bring all the necessary documents with you.

• Ask the staff for help with corrections or changes.

• Aeromexico has trained professionals to guide you.

Conclusion

• This article provides essential information for passengers looking to update their names on Aeromexico flight tickets. All the details about Aeromexico's name correction policy are here, ensuring passengers get all the information and help to make any needed changes. The airline cares about passengers and offers such policies, like flight cancellation and refund policies, name change policies, and more.

Points to Remember while Aeromexico Check-in

• Check in within the specified time limit before your flight.

• Ensure you have all required travel documents, including your ID and boarding pass.

• Be aware of the Aeromexico baggage rules and regulations.

• Check if you can select your seat during check-in.

• Inform the airline in advance about any special assistance or requirements you may have.

• Explore the option of online check-in for a smoother process.

• Keep your boarding pass handy, either in print or on your mobile device.

• Verify the status of your flight to stay updated on any changes.

• Remember these points to ensure a smooth and hassle-free check-in experience with Aeromexico.

FAQs

• Q: Do I need my e-ticket to check in with Aeromexico?

• A: Yes, you will need your e-ticket for Aeromexico check-in. Find it in the confirmation email sent after booking. Download and use it during the check-in process.

• Q: Do we get better seats if we check in early for our Aeromexico flight?

• A: Yes, check-in online 48 hours before the flight for better seats. Choose your preferred seat during this time.

• Q: Can I print a boarding pass at home for my Aeromexico flight ticket?

• A: Yes, easily print your boarding pass at home. Complete online check-in with your ticket number and last name, then print the pass.

• Q: Is gender change allowed on the Aeromexico flight ticket?

• A: No, gender change is not allowed per Aeromexico's name correction policy on flight tickets.

• Q: Can I change my full name on an Aeromexico flight ticket?

• A: No, full name changes are not allowed as per Aeromexico Airlines' name correction policy.

• Q: Can I reserve an Aeromexico flight ticket without my middle name?

• A: You can book without your middle name, but add it if there is a middle name in your passport, you have to add it while booking an Aeromexico flight.

Contacting Us

For any clarification or concern, feel free to contact us as per the mentioned contact information. Call us for Exclusive Fares