United Airlines Manage Booking: How to Change, Cancel, and Upgrade Your Flight

united airlines manage booking

Managing your United flight is simple through the United Airlines Manage Booking feature. Passengers can easily check their flight status, choose or upgrade seats, add extra baggage, or change travel dates online, on the mobile app, or at the airport.

United provides clear policies for every fare type, from Basic Economy to Business Class, so you know exactly what is included before you fly.

With major hubs across the U.S., a wide global route network, and loyalty benefits through MileagePlus and Star Alliance partners, United makes travel convenient and rewarding.

By using Manage Booking, you can save time, reduce fees, and ensure a smoother, hassle‑free journey on every United Airlines reservation.

About United Airlines

About United Airlines

United Airlines is one of the largest U.S. carriers, flying over 140 million passengers each year to more than 300 destinations across six continents.

Headquartered in Chicago, it operates major hubs in Chicago–O’Hare, Denver, Houston, Newark, San Francisco, Washington Dulles, Los Angeles, and a Pacific hub in Guam.

The airline flies a mixed fleet of Boeing and Airbus aircraft, connecting travelers across the U.S. and worldwide.

United was founded in 1926 as Varney Air Lines, later merging with Continental Airlines in 2010 to expand its network.

It is a founding member of Star Alliance, the world’s largest airline alliance, and offers its own loyalty program, MileagePlus, where passengers can earn and redeem miles for flights, upgrades, and travel perks.

What is United Airlines Manage Booking? 

United Airlines Manage Booking is an online self-service tool that allows passengers to control and update their reservations with ease. By entering your confirmation number or MileagePlus account number on the United Airlines website or mobile app, you can:

  • View flight details and status in real time
  • Change or cancel flights (fees may apply based on fare type)
  • Select, upgrade, or switch seats
  • Add checked baggage or special services like Wi-Fi and meals
  • Update passenger contact details or travel preferences

This feature helps travelers save time, avoid airport queues, and enjoy a smoother, stress-free journey with United Airlines.

How to Access United Airlines Manage Booking?

How to Access United Airlines Manage Booking

You can access United Airlines Manage Booking either on the website or through the mobile app. This feature allows you to view or change your trip details in just a few steps.

On the Website (united.com)

  • Go to united.com.
  • Click on “My Trips” at the top of the homepage.
  • Select “Manage Reservations.”
  • Enter your confirmation number and last name, or log in with your MileagePlus account.
  • Click “Find a Trip” to view or modify your booking.

On the Mobile App

  • Open the United Airlines app.
  • Tap on the “My Trips” tab.
  • Sign in with your MileagePlus account or enter your confirmation number + last name.
  • Select your trip to make changes like seat selection, flight changes, or adding baggage.

This tool makes it quick and easy to manage reservations anywhere—helping passengers save time, avoid lines at the airport, and enjoy a smoother travel experience.

United Airlines Manage Booking Call 1 800 508 5698

How to Check Your United Flight Status?

You can check your United Airlines flight status online or in the mobile app within seconds.

On the Website

  1. Visit the Flight Status page on united.com.
  2. Enter either your flight number or route (city-to-city).
  3. Select your travel date.
  4. Click “Search” or “Find Flight.”
  5. View real-time updates, including departure time, delays, cancellations, gate, and terminal details.

On the Mobile App

  • Get live updates on timing, delays, and gate changes.
  • Open the United Airlines app.
  • Tap on the “Flight Status” option at the bottom of the screen.
  • Enter your flight number or route, or if signed in, check your upcoming trips directly.

What You Can Do in United Airlines’ Manage Booking

  • Cancel Your Flight: Cancel your United flight in minutes. Depending on your fare type, you may receive a refund, credit, or travel voucher.
  • Change Your Flight: Reschedule to a new date or time with the change flight option — perfect if plans shift.
  • Select or Change Seats: Pick your preferred seat (aisle, window, or extra legroom) or upgrade to a better class like Economy Plus or Premium Cabin.
  • Correct Passenger Name: Fix small name errors or request a name change if eligible.
  • Add Extra Baggage: Purchase additional checked bags or overweight allowance before arriving at the airport.
  • Add a Pet: Reserve a spot for your pet in the cabin or as cargo (subject to United’s pet travel rules).
  • Buy Wi-Fi & Extras: Pre-purchase in-flight Wi-Fi so you can stay connected during your flight.
  • Request Special Assistance: Ask for wheelchair help, mobility support, or other accessibility services.

With Manage Booking, you can handle almost any flight change online — saving time and avoiding airport stress.

United Airlines Change & Cancellation Policy (2025)

United Airlines Change & Cancellation Policy

United Airlines allows passengers to adjust their travel plans with flexible options. Here are the key rules you should know:

24-Hour Free Cancellation

  • Cancel your United flight within 24 hours of booking and receive a full refund, regardless of fare type (including Basic Economy).
  • All flights and passengers in the reservation must be canceled to qualify.

Flight Change Policy

  • Basic Economy: Tickets cannot be changed, transferred, or refunded.
  • Standard Economy & Higher: You can change flights online, through the app, or at the airport. Fees may apply depending on your fare rules and destination.

Same-Day Flight Changes

  • You may switch to another flight on the same calendar day for a fee (typically up to $75 plus any fare difference).
  • Premier® members can often make same-day changes for free when the same fare class is available.
  • Changes can be made via the United app, website, or airport kiosk.

This policy gives travelers more flexibility while helping avoid unnecessary fees and stress at the airport.

United Airlines Seat Selection & Upgrades (2025 Guide)

United Airlines allows passengers to select seats or upgrade to a more comfortable option online, in the mobile app, or through Manage Booking. Here’s how it works:

How to Select a Seat

  • At Booking: Choose your seat directly from the seat map when purchasing your ticket.
  • After Booking: Go to Manage Booking/My Trips on united.com or the app, then select “Seat Selection.”
  • On the App/Website: Open your trip, view the seat map, and tap the seat you want.
  • Basic Economy: Seat selection is restricted; you can purchase or get assigned later.

How to Upgrade a Seat

  • MileagePlus Miles: Redeem miles for cabin upgrades.
  • PlusPoints (for Premier® elites): Use PlusPoints to upgrade on eligible flights.
  • Online/App Options: Look for the “Upgrade” option under your trip details.
  • At Check-in or Before Departure: United may offer paid or complimentary upgrades if space is available.

Economy vs. Economy Plus

  • Economy: Standard legroom with basic inclusions.
  • Economy Plus: Extra legroom and more personal space; available for purchase or as a MileagePlus perk.

United’s seat tools give you flexibility—whether choosing the best spot in advance, upgrading for more comfort, or enjoying extra perks with Economy Plus.

Adding Extras to Your United Airlines Booking

Adding Extras to Your United Airlines Booking

United Airlines lets you personalize your trip by adding services like extra baggage, Wi-Fi, meals, and travel protection. These extras can be purchased easily on united.com or in the United app.

Extra Baggage

  • Checked Bag Size: Max 62 linear inches (30 in × 20 in × 12 in / 76 cm × 52 cm × 30 cm, including wheels/handles).
  • Weight Limit by Cabin:
    • Economy & Premium Economy: 50 lbs (23 kg)
    • Business, First & Polaris: 70 lbs (32 kg)
  • MileagePlus Benefit: Some elite members may check bags up to 70 lbs (32 kg).
  • Fees: First and second bag fees increase by $5 depending on route and fare class.
  • Additional Charges: Extra, overweight, or oversized bags have separate fees.
  • Check Exact Fees: Use United’s Baggage Fee Calculator before booking.

Meals & Special Dining

  • Meal Service: Available on most flights over 2,000 miles.
  • Special Meal Requests: Vegan, Vegetarian, Gluten-Friendly, Kosher, Asian Vegetarian, or Child Meals.
    • Request online at united.com under “Special Meals” or via the app under traveler information.
    • Requests must be made at least 24 hours before departure.
  • Standard Meals: Vegetarian meals available on flights with meal service.
  • Tip: Parents booking Child Meals should pack snacks as backup.

Wi‑Fi & Connectivity

  • Standard Wi-Fi Prices:
    • $8 for MileagePlus members (or 1,600 miles) on U.S. domestic & short-haul international flights.
    • $10 for non-members.
    • Prices for long-haul flights vary by route.
  • Free Messaging: iMessage, WhatsApp, and Google Messages supported without Wi-Fi purchase.
  • T‑Mobile Perk: T‑Mobile customers get free Wi-Fi, texting, and streaming on most flights.
  • Wi-Fi Subscription: $49/month (or 7,500 miles), limited by region. MileagePlus cardholders get 25% back.

Travel Insurance (Travel Protection Plus)

  • Coverage Options:
    • Trip cancellation/changes (for any reason).
    • Hotel price guarantee (refund difference if prices drop).
    • Hurricane travel credit.
    • During trip: interruption, delays, missed connections, baggage loss, evacuation, medical, and dental.
  • Plans & Cost: Start at around $49.99–$79.99 per person depending on trip value and age.
  • Purchase Window: Available during booking or within 7 days of your deposit.
  • Exclusions: Non-refundable hotels, missed plane connections (“No Shows”), flights not booked with United Vacations.
Manage Your United Airlines Booking

How to Manage United Airlines Reservations on the Mobile App?

Managing your United trip is simple using the powerful “My Trips” section in the United mobile app, offering real-time control from check-in to arrival.

Key Actions and App Features:

Action (How-to)Step-by-Step GuideBenefit/2025 Feature Highlight
Change Flight/SeatOpen the United app → Tap “My Trips” → Select your trip → Choose “Change Flight” or “Change Seat.”Free Changes on most tickets (fare difference applies). Easily self-service your itinerary.
Check-In & Boarding PassCheck in starting 24 hours before departure.Get your Digital Boarding Pass instantly. The app also supports “Live Activities” on iOS for real-time updates on your lock screen.
Track BagsAutomatic tracking after you check your bags.Monitor checked baggage location in real-time throughout your journey (including AirTag data integration).
Navigate ConnectionsAccess the special connection section in the app for connecting flights.AI-Powered ConnectionSaver provides personalized, turn-by-turn directions to your next gate with estimated walk times and holds the plane if possible.
Get Help & SupportNavigate to the Help Center.Connect with an agent via text, call, or video chat directly through the app.
Handle DisruptionsReceive an alert for delays or cancellations.Automatically get personalized rebooking options within the app, reducing the need to queue at the airport. You may also receive automated meal/hotel vouchers if eligible.

How to Reach United Airlines Customer Service?

how to contact united airline customer support

The fastest and most efficient ways to reach United Airlines for assistance are through the mobile app’s digital tools and the reservation hotline.

Contact MethodDetailsKey Feature for 2025 Travel
Reservation HotlineCall 1-800-864-8331 (U.S. & Canada). Check the International Reservations page for other countries.Best Time to Call: Early morning (before 7:00 AM CT) or late evening (after 10:00 PM CT) to minimize wait times.
Live Chat/Video ChatOpen the United app → Go to Help Center → Select “Contact Us.”Agent on Demand: Access instant support via text, audio, or video chat with a live agent, eliminating the need to wait in line at the airport.
MileagePlus SupportFor account or award assistance, call 1-800-421-4655 (7:00 AM – 12:00 AM CT daily).Dedicated line for frequent flyer program inquiries. You can also text “MILES” to 32050.
Online FeedbackVisit the official United Customer Care page to complete an online form.Best for submitting formal compliments, complaints, or post-trip feedback.

Tips When You’re Flying with United Airlines

  • Check in Early: Use the United app or website to check in and get your mobile boarding pass.
  • Pack Smart: Bring a small personal item and a carry-on bag. Check the carry-on size limits on United’s website.
  • Stay Hydrated: Drink water and juice during your flight. Limit caffeine or alcohol. Choose meals with protein and veggies.
  • Know Your Gate: Keep an eye on your gate and boarding time. United’s app gives real-time updates.
  • Traveling with Kids?: United offers family boarding and allows car seats and strollers.
  • Have a Question?: Call United Airlines Customer Service at (1-800-864-8331) for assistance with bookings, cancellations, and more.

Conclusion

Managing your United Airlines booking is quick and easy when you know the steps. You can change flights, pick seats, add extras like baggage or Wi-Fi, and even request special meals, all from the app or website.

United also gives helpful options for same-day changes, cancellations, and travel insurance to keep your trip flexible.

With hubs across the U.S. and a global network, plus perks from MileagePlus and Star Alliance, flying with United can be smooth and rewarding. Use these tips to save time, avoid fees, and make every trip more comfortable and stress-free.

FAQs

How do I manage my booking on United Airlines?

You just go to the United Airlines website or open the app. Click on “My Trips,” enter your confirmation number and last name, and your trip will pop up. From there, you can change, cancel, add seats, or update details.

Where do I find my United Airlines confirmation number?

Your confirmation number is a six-digit code. You can find it in your booking email, in the United app, or under “My Trips” on the United website.

Can I change my flight date on United Airlines online?

Yes! Log in to “My Trips,” pick your flight, and click “Change flight.” You can pick a new date if seats are available.

Does United Airlines charge a fee to change flights?

Most tickets don’t have change fees anymore, especially within the U.S. But if your new flight costs more, you’ll need to pay the difference.

How do I cancel my United Airlines flight and get a refund?

Go to “My Trips,” select your booking, and click “Cancel flight.” If your ticket is refundable, you’ll get money back. If not, you might get a travel credit.

What is United Airlines’ 24-hour free cancellation policy?

If you book a ticket directly with United and cancel within 24 hours, you get a full refund. This works as long as you book at least 7 days before your trip.

Can I select or change seats after booking a United flight?

Yes. Go to “My Trips,” pick your flight, and choose your seat. You can also pay extra for Economy Plus or premium seats if you want more space.

How do I upgrade to Economy Plus or First Class on United?

Log in to “My Trips,” choose your flight, and look for upgrade options. You can pay with money, miles, or sometimes get an offer to upgrade at check-in.

How do I add extra baggage in United Airlines Manage Booking?

Open your trip in “My Trips,” click “Add bags,” and pay for the luggage online. Doing it early is usually cheaper than at the airport.

Can I use the United Airlines app to manage my trip?

Yes! The app works just like the website. You can change flights, pick seats, check in, and even get a mobile boarding pass.

Why can’t I see my booking on United’s website?

This usually happens if your confirmation number or name is entered incorrectly. Sometimes it takes a little while for a new booking to show up. If it still doesn’t appear, call United.

How do I use United Travel Credits in Manage Booking?

When you book a new flight, choose “Travel credits” as your payment method. You’ll need your credit details, which you can find in your United account.

What happens if I miss my United Airlines flight?

If you miss your flight, United may cancel the rest of your trip. Contact them right away, sometimes they can rebook you, but fees or fare differences might apply.

Can I correct my name after booking a United flight?

Small fixes like spelling errors can be corrected through “My Trips” or by calling United. Big changes (like changing the traveler) usually aren’t allowed.

How do I contact United Airlines customer service quickly?

You can call them directly, use live chat on the United app, or send a message through social media. The phone number depends on your country, but you’ll find it on United’s “Contact Us” page.

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