About Alaska Airlines
Alaska Airlines is a major American airline headquartered in SeaTac, Washington. It is the fifth largest airline in the United States when measured by fleet size, scheduled passengers carried, and the number of destinations served. Alaska Airlines operates an extensive domestic network, primarily focused on connecting passengers between the state of Alaska and the Lower 48 states. It also operates many flights from the West Coast to destinations across the United States, Canada, Mexico, and Costa Rica.
Alaska Airlines was founded in 1932 as McGee Airways, offering flights from Anchorage to Bristol Bay in Alaska with a Stinson single-engined plane. The airline has gone through various name changes over the years, becoming Alaska Airlines in 1944. It is now a major airline partnered with numerous codeshare agreements and alliances with other air carriers around the world. Alaska Airlines joined the Oneworld airline alliance in March 2021.
As the fifth largest airline in the U.S., Alaska Airlines operates over 1,200 daily departures to over 115 airports across North America. The airline has hubs and focus cities on the West Coast, including Seattle, Portland, San Francisco, and Los Angeles. It also has an extensive presence in the state of Alaska, connecting cities across the state with regular passenger service.
Alaska Airlines has grown substantially since its early beginnings as a small airline serving Alaska in the 1930s. It now carries over 46 million passengers annually and employs over 20,000 people. For six consecutive years, Alaska Airlines has been ranked #1 among traditional U.S. carriers in the Wall Street Journal’s annual Middle Seat Scorecard ranking for overall operational performance.
The airline has a reputation for excellent customer satisfaction and service. Alaska Airlines has ranked highest in customer satisfaction among traditional carriers in the J.D. Power North America Airline Satisfaction Study for 13 consecutive years. It also ranked highest in customer satisfaction among airlines in the latest ACSI survey. This commitment to customer service is a source of pride for Alaska and helps attract loyal flyers.
In the following sections, we’ll explore key details about Alaska Airlines including its founder, routes, policies, customer service, how to book flights, and more. Whether you’re a regular Alaska flyer or considering them for an upcoming trip, this background will help you know what to expect.
Alaska Airlines Founder
Alaska Airlines has origins dating back to 1932 when it first began as McGee Airways, a small charter airline based in Anchorage, Alaska. The founder of McGee Airways, and the pioneer aviator behind what is now Alaska Airlines, was Linious “Mac” McGee.
In 1932, Mac McGee was operating a fledgling charter air service that offered flightseeing tours and regular flights carrying supplies, mail, and occasional passengers between Anchorage and Bristol Bay in the remote areas of Alaska. He was flying a single-engine Stinson plane.
On June 6, 1932, McGee conducted the inaugural flight for his new endeavor called McGee Airways. This is recognized as the first scheduled flight of the airline that would later become Alaska Airlines. McGee displayed entrepreneurial spirit spotting the opportunity to connect Alaska’s remote and widely scattered settlements using aviation.
In 1934, McGee sold the airline to Star Air Service, founded by Carl Brady. The airline continued operations throughout the rest of the decade under different ownerships and names including Star Air Lines, Alaska Star Airlines, and Alaska Airlines.
It was in 1944 that the airline finally took on the Alaska Airlines name that continues today. This was following a merger between Alaska Star Airlines and Laurence “Lack” Air Service.
Alaska Airlines expanded significantly between the late 1940s and early 1950s under the leadership of company President James Wooten. Wooten acquired military surplus aircraft after World War II ended, allowing the airline to modernize its fleet and serve new destinations. Under Wooten’s management until 1968, Alaska Airlines grew to become the largest airline in the state of Alaska.
While McGee started the airline in 1932, Wooten is considered the father of modern Alaska Airlines, shaping it into a major carrier. The airline has seen various owners and presidents in its nine decades but traces its roots back to pioneer aviator Linious “Mac” McGee who founded McGee Airways back in 1932 using a single Stinson plane.
Alaska Airlines Contact Information
Alaska Airlines can be contacted through various channels including by phone, email, social media, and airport agents. Here are the main methods of contacting Alaska for booking assistance, customer service, reservations, and other needs:
Phone Support
Alaska Airlines provides 24/7 phone support that can be reached through toll-free customer service numbers:
- From the US: 1-800-252-7522
- From Canada: 1-888-252-7522
- From Mexico: 001-800-252-7522
Phone reservations and customer service agents are available at any time day or night. Wait times vary depending on call volumes. Calling during off-peak hours usually means shorter hold times.
Customer Service Email and Mailing Address
Alaska Airlines can be reached by email at customer.care@alaskaair.com for inquiries that are not urgent. The airline’s mailing address is:
Alaska Airlines Customer Care P.O. Box 68900 Seattle, WA 98168
Customers can send letters outlining feedback, complaints, or questions to this mailing address.
Social Media
Alaska Airlines is active on social media sites including Twitter and Facebook. Customers can send messages to @AlaskaAir on either platform for assistance. Direct messaging is open. Social media teams typically respond quickly during daylight hours.
Airport Agents
Speaking with Alaska Airlines agents located at airport ticket counters and gates provides in-person customer assistance. This method is recommended for immediate ticket issues when traveling. Agents can handle flight irregularities, same-day standby requests, and other needs that require urgent aid.
No matter which contact method a customer chooses, they can expect friendly and prompt assistance from knowledgeable Alaska Airlines agents committed to excellent service. Reach out through the channel that is most convenient based on the type of inquiry.
Alaska Airlines Customer Service
Providing thoughtful, caring service is a point of differentiation for Alaska Airlines. The airline consistently ranks #1 in customer satisfaction among traditional U.S. carriers thanks to its commitment to making the travel experience smooth and enjoyable. Here are some of the factors that set Alaska’s customer service apart:
24/7 Support
Alaska offers round-the-clock customer support via phone, online, and in-person channels. Customers can get assistance with bookings, flight changes, delays, or other issues at any time of day.
Short Hold Times
Alaska Airlines has some of the shortest average phone hold times among major airlines, according to DOT reporting. Agents also respond quickly to social media messages and online chat inquiries.
Friendly Employees
From airport staff to inflight crews, Alaska Airlines employees focus on delivering caring, personable service. Alaska personnel frequently rank among the best airline employees for friendliness.
Proactive Flight Updates
Passengers receive timely notifications by text, email, or push alerts on flight delays, cancellations, gate changes and baggage info so they can stay current.
Quick Resolution of Issues
When problems occur like damaged luggage or itinerary changes, Alaska reps take prompt action to get passengers safely on their way and compensate for inconveniences.
Excellent Policies
Consumer-friendly policies on issues like cancellations, delays, and lost baggage reduce hassles for passengers and set Alaska apart.
Appreciation of Loyalty
From free upgrades to coupon books, Alaska shows its gratitude to Mileage Plan members for their loyalty and commitment to the airline.
Alaska’s customer service philosophy emphasizes care, empathy, and understanding to create relaxing, hassle-free travel from start to finish. Their service team lives up to this mission.
How to Contact Alaska Airlines Customer Service
Alaska Airlines offers multiple convenient ways for passengers to reach their customer service team before, during or after a trip if any issues or questions come up.
By Phone
Call Alaska’s toll-free customer service line at 1-800-252-7522. Agents are available 24/7 to help with reservations, ticketing, flight changes and other needs.
Via Social Media
Message Alaska Airlines on Twitter @AlaskaAir or Facebook @AlaskaAirlines. Their social media team promptly responds to queries.
Email customer.care@alaskaair.com for non-urgent inquiries, complaints or feedback. Typical response time is 1-3 days.
Airport Agents
Alaska has friendly agents located in the airports they service who can provide same-day assistance with travel disruptions, flight changes, standby requests and other immediate needs.
Online Chat
Customers can chat live with an agent on AlaskaAir.com during operating hours for instant answers to questions. Look for the “Chat Now” option.
Mobile App
The Alaska mobile app has a “Message us” feature to communicate directly with customer service while traveling.
No matter the contact method, customers can expect friendly, timely assistance. Alaska offers multiple convenient ways to reach their customer service experts who aim to handle inquiries promptly and thoughtfully.
How to Call Alaska Airlines Customer Service
Calling Alaska Airlines customer service at 1-800-252-7522 is one of the quickest ways to get assistance with reservations, ticketing problems, flight delays or cancellations and other timely issues. Here are some tips for contacting Alaska Airlines by phone:
Have Your Information Ready
Before calling, gather relevant details like your confirmation code, ticket number, flight number and Mileage Plan account number. This saves time on the call.
Note Operating Hours
While phone support is available 24/7, hold times tend to be shorter on weekdays during typical business hours when call volumes are lower.
Outline Your Question
Know your specific question or issue before calling so you can explain the situation efficiently without forgetting details.
Stay Calm and Patient
Remember that Alaska’s agents are there to help. Being polite and calmly explaining the issue gets better results.
Take Notes on the Resolution
Jot down any key details of the resolution or compensation provided so you can recall next steps.
Get a Direct Call-back Number
If the call gets dropped, ask for a direct number to call back instead of going through the phone tree again.
Request a Supervisor if Needed
If an agent cannot resolve your issue, don’t hesitate to politely ask to speak to a supervisor for additional assistance.
Provide Feedback Afterwards
Follow up with positive feedback if you received excellent service from an agent. Alaska values customer input.
With these best practices in mind, you can easily contact Alaska Airlines by phone for reliable support. Their customer service agents aim to deliver thoughtful solutions.
Alaska Airlines Route Map
As the fifth largest airline in the U.S., Alaska Airlines serves over 115 destinations across North America including cities across the continental United States, Alaska, Hawaii, Canada, Mexico, and Costa Rica. The airline operates a vast domestic route network primarily focused on the West Coast region.
Major hubs in the Alaska Airlines route network include:
Seattle-Tacoma International Airport (SEA)
Seattle is Alaska’s largest hub and the airline’s headquarters location. Alaska operates hundreds of daily departures from SeaTac offering nonstop routes across the U.S. plus international flights to Canada, Mexico, and Costa Rica.
Portland International Airport (PDX)
The second largest hub is Portland, Oregon where Alaska operates north-south service along the West Coast in addition to routes to cities across the U.S. and popular vacation destinations.
San Francisco International Airport (SFO)
Alaska considers San Francisco its third primary hub. It offers numerous flights to destinations across the West Coast, Hawaii, the Midwest, and the East Coast from this hub.
Los Angeles International Airport (LAX)
Los Angeles is Alaska’s fourth largest hub airport. It serves as a key base for routes connecting North America’s West Coast from Southern California.
In addition to these hubs, Alaska has a large presence in Anchorage (ANC) and other major airports in the state of Alaska. The airline also serves secondary hubs like San Diego, San Jose, Sacramento, and cities across Hawaii.
Domestically, the Alaska Airlines route map blankets the West Coast with flight options. The airline also connects West Coast cities to major destinations across the U.S. including Boston, New York, Washington D.C., Orlando, Dallas, and more. Additionally, Alaska flies to vacation hot spots in Mexico, Costa Rica, Hawaii, and Alaska.
Whether traveling for business meetings or beach getaways, Alaska can conveniently fly passengers to key destinations across the United States, Canada, Mexico, and Costa Rica.
Alaska Airlines Flight Destinations
As one of the largest airlines in the United States, Alaska Airlines provides extensive flight options to over 115 airports across North and Central America. From the West Coast to the East Coast and many places in between, Alaska serves a diverse array of business and leisure travel destinations.
Here is an overview of some of the top destinations in the Alaska Airlines network:
West Coast
- Seattle (SEA) – Hub city
- Portland (PDX) – Hub city
- San Francisco (SFO) – Hub airport
- Los Angeles (LAX) – Hub airport
- San Diego (SAN)
- San Jose (SJC)
Hawaii
- Honolulu (HNL)
- Maui (OGG)
- Kauai (LIH)
- Kona (KOA)
Alaska
- Anchorage (ANC)
- Fairbanks (FAI)
- Juneau (JNU)
Midwest
- Chicago – O’Hare (ORD)
- Minneapolis-St. Paul (MSP)
East Coast
- Boston (BOS)
- New York City – JFK (JFK)
- Washington, D.C. – Reagan National (DCA)
Mexico and Costa Rica
- Los Cabos (SJD)
- Puerto Vallarta (PVR)
- Liberia, Costa Rica (LIR)
From Seattle and Portland, Alaska provides nonstop flights to cities like Orlando, Dallas, New York, Boston and more. The airline makes travel accessible with competitive fares and extensive connections across the U.S. and to popular sunny vacation destinations.
Alaska Airlines Flights
As an award-winning airline, Alaska Airlines operates passenger flights across the United States, Canada, Mexico, and Costa Rica. Their route network focuses heavily on the West Coast region with hubs in Seattle, Portland, San Francisco, and Los Angeles. Here are some details on Alaska’s flights:
Mainline Fleet
Alaska operates a mainline fleet consisting of Boeing 737 and Airbus A320 family aircraft. Specific planes include 737-700s, 737-800s, 737-900ERs, 737 MAX 8/9 jets, Airbus A320s, and A321neos.
Regional Fleet
Shorter routes are flown by regional partner carriers such as Horizon Air and SkyWest Airlines using Bombardier and Embraer regional jets.
First Class Service
First Class seats are available on Alaska’s 737 and A320 family aircraft featuring extra legroom, early boarding, premium snacks, and complimentary alcoholic beverages.
Premium Class
Premium Class is Alaska’s premium economy product offering extra legroom and complimentary drinks and snacks in the main cabin.
Main Cabin
The main cabin is Alaska’s standard economy class. All passengers enjoy complimentary soft drinks, coffee/tea, and a selection of snacks.
Inflight Entertainment
Alaska offers free movies, TV shows, and other streaming entertainment accessible on personal devices through their entertainment on-demand system.
Inflight WiFi
Internet access is available on most Alaska flights for a fee – surf passes start as low as $7.99. Free chat/text messaging is still included.
For an enjoyable passenger experience, Alaska provides thoughtful amenities and service touches across its onboard products. Their flight network offers expansive options for travel within the United States and to popular destinations in Mexico, Costa Rica, and Canada.
Alaska Airlines Flight Status
Delays and cancellations are a frustration for air travelers. Alaska Airlines aims to minimize disruptions and keep passengers informed when flight irregularities occur. Alaska provides real-time flight status information across channels including its website, app, airport screens, and notifications.
Here are the primary ways passengers can check the latest flight status on Alaska Airlines:
AlaskaAir.com
Passengers can look up the status of any Alaska Airlines flight at AlaskaAir.com. Simply enter the route or flight number to see real-time updates.
Mobile App
The Alaska Airlines mobile app offers flight status capabilities. Access real-time information on booked flights via the “My Trips” section. Enable push notifications to receive delay and gate change alerts.
Airport Terminals
Alaska has airport screens throughout its terminals displaying the real-time status of upcoming arrivals and departures. Listen for audible announcements regarding changes too.
Notifications
Opt-in for flight status notifications when booking on alaskaair.com or in the mobile app. Alaska will directly message passengers about delays, cancellations, boarding time, and gate changes.
Calls
Speaking with an Alaska Airlines agent by phone is another way to check flight status details. Agents can look up the latest information on any flight.
Alaska strives to keep flyers updated on the most current flight status using their convenient online, mobile, and in-airport tools. This helps travelers stay informed of delays and changes.
Alaska Airlines Flight Schedule
As the fifth largest U.S. airline, Alaska Airlines operates over 1,200 daily departures to more than 115 airports across North and Central America. With such an extensive route network, Alaska offers a robust flight schedule with ample options for both business and leisure travelers.
Here are some details on Alaska’s flight frequencies:
Hourly West Coast Service
Alaska operates flights at least hourly, and sometimes more frequently, on high-demand West Coast routes between cities like Seattle, Portland, San Francisco, and Los Angeles.
West Coast Shuttle
The airline runs a shuttle-style flight schedule up and down the Pacific Coast with continued hourly service to airports like Seattle, Portland, San Francisco
Nonstop Flights to Major Cities
From hubs like Seattle and Portland, Alaska offers multiple daily nonstop flights to major airline hubs including Boston, New York, Washington D.C., Minneapolis, Dallas, and more.
Hawaii Frequencies
Alaska has steady, frequent flight schedules to Hawaiian island airports from West Coast cities, typically with several daily nonstops.
Mexico and Costa Rica Service
The airline provides regular nonstop flight schedules to vacation destinations in Mexico and Costa Rica from West Coast hubs.
Red-eye Options
Alaska operates a mix of red-eye and daytime flights between West Coast airports and popular East Coast destinations.
Cargo and Mail Flights
In addition to passenger flights, Alaska has dedicated cargo and mail flights, especially to destinations in Alaska.
Holiday Expansions
During peak holiday periods like Christmas, spring break, and summer, Alaska adds more frequencies on high-demand routes.
Schedule Optimization
The airline continually tweaks its flight times and frequencies based on passenger demand patterns, aiming to offer flight schedules that maximize convenience.
Whether needing to catch an early morning business flight or make an evening connection, Alaska’s extensive daily flight schedule provides many options for both leisure and business travelers heading to destinations across the airline’s network.
Alaska Airlines Deals and Promotions
Alaska Airlines regularly offers money-saving promotions, sales, and deals that create opportunities for passengers to book flights at discounted fares. Some current and recurring deals include:
Companion Fares
Alaska’s popular companion fare deals allow customers to purchase one ticket at a regular price and get a second ticket for just the base fare and taxes. Companion codes are offered to Alaska Visa cardholders along with periodic other promotions.
Discount Codes
The airline emails exclusive Alaska Airlines discount codes for $20, $30 or more off flights to email subscribers and Mileage Plan members. Codes often have restrictions on travel dates.
Seasonal Sales
Alaska runs periodic sales with discounts on winter flights or summer routes depending on the time of year and travel trends.
First Class Sales
Occasional sales drop prices on first class fares by 25-50%, allowing upgrade options for a deal.
Cyber Sales
Around peak holidays like Christmas, Thanksgiving, and summer vacations, Alaska typically offers major cyber sales and flash deals.
Buy Miles Promotions
Mileage Plan members can purchase Alaska miles at discounted rates during periodic bonuses to score deals on award travel.
Signing up for Alaska’s email newsletter is the best way to stay on top of their latest fare sales and promotions. Booking during limited-time deals allows travelers to save big on flights.
Alaska Airlines Offers and Discounts
In addition to company-wide fare sales open to all passengers, Alaska Airlines provides specialized offers and discounts exclusively for Mileage Plan members. Some current member promotions include:
Earning Bonuses
Alaska frequently offers its most loyal flyers bonus mile-earning promotions on Alaska flights and partner activity.
Elite Mileage Gifts
MVP Gold and MVP members receive gifts of bonus miles around the holidays and on their enrollment anniversary.
First Class Upgrades
Elite status members are eligible for space-available, complimentary upgrades to First Class at the time of booking.
Discount Code Emails
Mileage Plan members receive exclusive discount codes for $30+ off flights through promotional emails.
Birthday Discounts
A 30% discount coupon code is emailed to Mileage Plan members on their birthday.
Member Fares
Alaska publishes member-only discount fares which are invisible to non-members.
Anniversary Bonus Offers
On each year of Mileage Plan membership, discount codes are sent as an anniversary gift.
In addition to discounts open to the general public, Alaska Airlines offers member-only promotions as a valuable perk for being a loyal customer. Mileage Plan members have access to extra discounts and bonuses.
Alaska Airlines Credit Card
Alaska Airlines offers a co-branded credit card issued by Bank of America that enables cardholders to earn Alaska Mileage Plan miles through everyday spending. Earning miles can help cardholders fly to destinations across Alaska’s route network at reduced prices.
There are three tiers of the Alaska Airlines credit card targeted to travelers with different needs:
Alaska Airlines Visa Signature® Card
This is the premium Alaska credit card which carries a $95 annual fee but offers the most rewards and benefits. It earns 3x miles on Alaska purchases.
Alaska Airlines Visa® Platinum Plus Card
The mid-tier card also has a $95 annual fee but with slightly lower earning rates and perks than the Signature version.
Alaska Airlines Visa® Platinum Card
This is the no annual fee entry-level card. It earns 1 mile per dollar spent and has basic benefits.
Common Alaska Card Perks
- Annual companion fare from $121 ($99 fare plus taxes and fees)
- Free checked bag on Alaska flights
- 50% off day passes to Alaska Lounges
- Inflight discounts on food, beverages, and WiFi
The Alaska Airlines credit card from Bank of America provides a rewarding way for frequent Alaska flyers to earn miles through spending that can be redeemed for award travel. Cardholders also enjoy Alaska-specific benefits that enhance the travel experience.
Alaska Airlines Credit Card Benefits
The Alaska Airlines credit card offers valuable benefits that enhance the travel experience on Alaska Airlines flights. Benefits increase with higher card tiers. Here are some of the key perks cardholders can enjoy:
Annual Companion Fare
All card tiers offer an annual companion fare from $121 ($99 fare plus taxes and fees) valid on Alaska flights booked with points.
Free First Checked Bag
Check your first piece of luggage for free on Alaska flights for you and up to 6 companions. Included on Platinum Plus and Signature cards.
50% Off Alaska Lounge Passes
Get discounted one-day passes to Alaska lounges when traveling on Alaska flights. Featured on Platinum Plus and Signature cards.
Priority Boarding
Board Alaska flights early for preferred seat selection and overhead bin space. Included on Platinum Plus and Signature cards.
Inflight Discounts
Save 25% on food and beverage purchases plus get 20% off inflight WiFi with all card versions.
Earning Rates
Miles earning ranges from 1-3x on Alaska purchases depending on card tier. New cardholder bonuses can earn up to 60,000 bonus miles.
The Alaska credit card maximizes the guest experience when flying to Alaska and provides cardholders with elite-like perks for added comfort, convenience, and savings.
Alaska Airlines Online Flight Booking
The Alaska Airlines website, AlaskaAir.com, provides an easy self-service option for booking flights online. Passengers can conveniently search, select, and purchase airfare on alaskaair.com 24 hours a day.
Here are some tips for booking Alaska Airlines flights online:
Use Flexible Calendar Search
Alaska’s unique calendar search allows you to view a month-long visual flight schedule at a glance, select your outbound and return travel dates, and see matching lowest fares.
Customize a Multi-city Trip
Easily build customized multi-city itineraries including any combination of two or more cities served by Alaska. Get a combined price.
Shop by Price
Filter search results from low to high prices to see affordable fares surface to the top. Fare classes are color-coded for value comparison.
Purchase Extras
Add any extras needed like checked bags, preferred seats, or pet reservations during online checkout for a streamlined process.
Save Payment Details
Store credit card information in your secure AlaskaAir account wallet for easy checkout on future flights.
Get Recommended Flights
If unsure which flights work best, use the ‘Recommended’ sort which surfaces optimal routings based on convenience.
Utilize Miles + Cash
For discount redemptions, use Mileage Plan miles to cover a portion of the fare and cash to pay the remainder.
Booking directly on AlaskaAir.com ensures you will find the airline’s very best fares. The website offers flexibility, customization, and a streamlined experience.
Managing Alaska Airlines Reservations
The self-service options on AlaskaAir.com and in the Alaska mobile app make it easy for passengers to manage existing flight reservations. Common self-serve actions include:
Online and Mobile Check-In
Passengers can check in on AlaskaAir.com or the Alaska app starting 24 hours before departure. Print boarding passes or go straight to security with mobile passes.
Change or Cancel Flights
Flights can be changed or canceled online or in the app in most cases without phoning an agent, including reselecting new flights and dates.
Same-day Changes
Alaska offers free same-day changes to your itinerary even after the scheduled departure, subject to availability.
Rebooking/Rerouting
During irregular operations, passengers can rebook themselves on alternate flights using Alaska’s self-service tools without waiting for an agent.
Purchase Extras Like Seats and Bags
Add extras like upgrading seat assignments, checking bags, or pre-ordering meals prior to travel through online/mobile manage trips.
Get Upgrades with Miles
Use Mileage Plan miles to upgrade existing bookings to Premium Class or First Class through Alaska’s website or app.
Assign Seats
Choose your preferred seats on your flights for free, or upgrade to Extra Legroom or Premium Class seats for a fee.
Alaska provides self-service tools to fully manage existing itineraries online or on Alaska’s mobile platforms for convenience and flexibility.
Alaska Airlines Online Check-In
Alaska encourages early check-in online for convenience and a smoother airport experience. Passengers can check in using Alaska’s website or mobile app in just a few quick steps:
Check-in Window
Online check-in opens 24 hours prior to departure and closes 60 minutes before scheduled departure when airport check-in is required.
Access Online Check-in
On AlaskaAir.com or the Alaska app, access online check-in via My Trips or Manage Travel.
Add Extras
When checking in, you can add extras like Preferred Seats, Premium Class upgrades or bag purchases if needed.
Print or Mobile Boarding Passes
Once checked in, simply print your boarding passes at home or go straight through airport security using mobile passes.
Pre-Order Meals
Passengers can pre-order meals and snacks from the onboard menu during online check-in up to 12 hours before departure.
Enter Required Info
Have government IDs, passport info, Known Traveler number and other details needed handy when you check-in online.
Receive Updates
Opt-in for flight notifications when checking in online to get delay alerts, boarding reminders and gate change notices sent directly to your mobile device.
Checking in online with Alaska Airlines is fast and easy whether using their website or mobile app. It allows for a streamlined airport experience.
How to Book Alaska Airlines Flights
There are several convenient options for booking flights on Alaska Airlines including self-service online booking, booking over the phone, or booking with a travel agent.
Book Online
AlaskaAir.com offers full self-service flight booking. You can easily search schedules, select flights, add extras, and pay online.
Book by Phone
Call Alaska’s toll-free reservations line at 1-800-252-7522. Agents can book flights over the phone 24/7 and answer questions.
Use a Travel Agent
Make flight arrangements through an accredited travel agent. Agents charge service fees but handle your booking details.
Book at the Airport
Visit an Alaska Airlines counter or kiosk at the airport to book same-day travel if you missed the online/phone deadline.
Book with Alaska Partners
Alaska flights can be booked through partner sites like Booking.com and Kayak as well as co-branded credit card point transfers.
Use Alaska Mobile App
Download the Alaska app for iOS or Android to search, book, and manage flights right from your mobile device.
With Alaska’s user-friendly website, knowledgeable phone agents, and airport partners, travelers have multiple options to conveniently book flights. Alaska aims to make booking hassle-free through your preferred method.
Why Choose Alaska Airlines
There are many good reasons for travelers to choose Alaska Airlines for their transportation needs including:
Extensive Route Network
Alaska serves over 115 destinations across North America including cities in the continental US, Hawaii, Alaska, Canada, Mexico and Costa Rica.
Strong West Coast Presence
The airline has major hubs in Seattle, Portland, San Francisco and Los Angeles providing ample nonstop options up and down the West Coast.
Award-winning Service
Alaska consistently ranks #1 in traditional U.S. airline customer satisfaction thanks to its friendly service and operational reliability.
Valuable Mileage Plan Loyalty Program
Alaska’s Mileage Plan offers beneficial elite perks, generous award availability, and versatile partner-earning/redemption.
Modern, Comfortable Fleet
Alaska operates a mainline fleet of Boeing and Airbus jets featuring comfortable cabins and complimentary amenities.
Excellent Safety Record
Alaska has maintained sterling safety practices throughout its 90-year history, with not a single passenger fatality.
Affordable Fares
Their low-cost positioning allows Alaska to offer competitive fares and frequent fare sales making their flights accessible.
Innovative Tech Features
Alaska provides useful mobile capabilities, self-serve tools, inflight chat, and entertainment on-demand that enhance the guest experience.
With Alaska Airlines, travelers can expect award-winning service, expansive flights options, and excellent safety and amenity features – all at an affordable price. Their combination of service, value and technology makes Alaska a top choice.
Conclusion
In summary, Alaska Airlines has grown from humble beginnings as a small Alaskan carrier in the 1930s to become a major U.S. airline today providing expansive service across North America. While the airline has evolved substantially over nine decades, its focus on genuine, caring service remains unchanged.
Alaska Airlines consistently delights flyers with its friendly employees, convenient routes, thoughtful amenities, innovative technology and competitive fares. The airline aims to make air travel smooth, enjoyable and hassle-free for passengers. Its outstanding customer satisfaction reflects how well Alaska delivers on this mission.
For your next flight, consider choosing Alaska Airlines to experience their award-winning service first-hand. Whether traveling for business meetings or much-needed vacations, Alaska can get you to destinations across the U.S., Canada, Mexico, Costa Rica and of course, Alaska. With hubs across the West Coast, Alaska provides an extensive flight network to meet both business and leisure travel needs.
